ASG-Remote Desktop vs RDCMan

Likelihood to Recommend

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.

Read full review

Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

View all 3 answers on this topic

Perfect for troubleshooting and solving a software issue without having to travel to the persons office. Especially with COVID now! Sometimes I require the user to be logged out to access their machine and it's not always the most ideal situation when they need a quick fix. It's a great tool in the tool box.

Read full review

Chris Rader

Field Tech

Richland OneEducation Management, 5001-10,000 employees

View all 2 answers on this topic

Feature Rating Comparison

ASG-Remote Desktop

RDCMan

File transfer

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Multi-platform remote control

Screen sharing

Instant message

Initiate remote control from mobile

Annotations

Monitoring and Alerts

Pros

Organize remote desktop connections
Provide easy and fast connections
Backup and restore configurations

Read full review

Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

View all 3 answers on this topic

One thing it does well is being able to deploy it quickly and easily. It takes very little space to install the actual program and also installs quickly. Once installed, it is relatively to start creating groups and adding servers/machines, without users needing to be trained in how to do this, or consulting the documentation.
Another thing it does well is having an easy to use layout within the Microsoft Remote Connection Manager (RDCMan) window. There is a tree directory structure, showing groups, and corresponding servers/machines. There are also thumbnails of servers/machines that are displayed. This helps IT, Administrators, to see what is connected and what is not, along with understanding what is on the actual screen of the live server/machine in realtime.

Read full review

Verified User

Supervisor in Information Technology

Education Management Company, 1001-5000 employees

View all 2 answers on this topic

Cons

I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.

Read full review

Steve P

Information Technology Manager

Human Resources FirmHuman Resources, 51-200 employees

View all 3 answers on this topic

Security
parallel support
chat log

Read full review

Chris Rader

Field Tech

Richland OneEducation Management, 5001-10,000 employees

View all 2 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

RDCMan 8.7

Based on 3 answers

We haven't had a particular need to find support for help with Microsoft Remote Desktop Connection Manager (RDCMan) since it was both easy to deploy and install, and is also very easy to use overall. If someone requires finding support for this product, there are several support options available, from technical documentation to user support forums, to phone/web/email support.

Read full review

Verified User

Supervisor in Information Technology

Education Management Company, 1001-5000 employees

View all 3 answers on this topic

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!

Read full review

Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

View all 3 answers on this topic

Like with everything IT, we have many tools in the tool box. Sometimes you can use different tools to do the same job. It can often depend on the user and experience of the situation. Many things have it's pro's and cons. But the main thing is that you fix the issue and the user is happy with the solution. It's the techs job to know what the best tool to use per situation.

Read full review

Chris Rader

Field Tech

Richland OneEducation Management, 5001-10,000 employees

View all 2 answers on this topic

Return on Investment

Saves DevOps team time recovering from forgotten credentials.
Saves DevOps team time from recovering lost/misplaced connection info.

Read full review

Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

View all 3 answers on this topic

One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.

Read full review

Verified User

Supervisor in Information Technology

Education Management Company, 1001-5000 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ASG-Remote Desktop Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

RDCMan Editions & Modules

Edition

1 User	$199.00¹
5 Users	$779.00¹

Starting Price

Additional Pricing Details

—

Rating Summary

ASG-Remote Desktop

RDCMan

ASG-Remote Desktop

RDCMan