What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.2 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

AspDotNetStorefront

If you need a tool to manage a website, this is a good place to start. If you aren't ready for something of this caliber it might not be meant for your business. It's a stepping stone and you need to be ready to learn and it may require a bit more attention.
Donovan Farmer profile photo

ChannelAdvisor

Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
No photo available

Feature Rating Comparison

Online Storefront

AspDotNetStorefront
8.7
ChannelAdvisor
8.8
Product catalog & listings
AspDotNetStorefront
8.0
ChannelAdvisor
10.0
Product management
AspDotNetStorefront
8.0
ChannelAdvisor
9.0
Bulk product upload
AspDotNetStorefront
10.0
ChannelAdvisor
9.0
Branding
AspDotNetStorefront
7.0
ChannelAdvisor
Mobile storefront
AspDotNetStorefront
8.0
ChannelAdvisor
Product variations
AspDotNetStorefront
8.0
ChannelAdvisor
7.0
Website integration
AspDotNetStorefront
10.0
ChannelAdvisor
Visual customization
AspDotNetStorefront
9.0
ChannelAdvisor
CMS
AspDotNetStorefront
10.0
ChannelAdvisor

Online Shopping Cart

AspDotNetStorefront
8.0
ChannelAdvisor
Abandoned cart recovery
AspDotNetStorefront
7.0
ChannelAdvisor
Checkout user experience
AspDotNetStorefront
9.0
ChannelAdvisor

Online Payment System

AspDotNetStorefront
10.0
ChannelAdvisor
eCommerce security
AspDotNetStorefront
10.0
ChannelAdvisor

eCommerce Marketing

AspDotNetStorefront
9.0
ChannelAdvisor
6.0
Promotions & discounts
AspDotNetStorefront
10.0
ChannelAdvisor
6.0
Personalized recommendations
AspDotNetStorefront
9.0
ChannelAdvisor
SEO
AspDotNetStorefront
8.0
ChannelAdvisor

eCommerce Business Management

AspDotNetStorefront
10.0
ChannelAdvisor
8.0
Order processing
AspDotNetStorefront
10.0
ChannelAdvisor
7.0
Inventory management
AspDotNetStorefront
10.0
ChannelAdvisor
9.0
Shipping
AspDotNetStorefront
10.0
ChannelAdvisor
8.0
Custom functionality
AspDotNetStorefront
10.0
ChannelAdvisor
Multi-site management
AspDotNetStorefront
ChannelAdvisor
8.1

Pros

  • Tons of reporting tools
  • Easy to navigate
  • Multiple user profiles
Donovan Farmer profile photo
  • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
  • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
  • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
  • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
  • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
Taylor Amon profile photo

Cons

  • Not everyone can navigate easily without training
  • Some reports can be fairly large and take lots of time to download
Donovan Farmer profile photo
  • Lack of customization, documentation, tutorials, support for the premium webstore
  • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
  • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
  • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
ChannelAdvisor7.0
Based on 3 answers
Only reason I would renew is because everything is live and working on the system. If I were the company owner I would build my own e-commerce site as a stand-alone site and migrate away from ChannelAdvisor ASAP.
No photo available

Implementation

No score
No answers yet
No answers on this topic
ChannelAdvisor8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.
Brent Boutwell profile photo

Alternatives Considered

More customization and ability to work with web designers make it an easy tool to manage projects and promote growth of your store front. It may not be as user friendly as others but it has more flexibility by far.
Donovan Farmer profile photo
Haven't really found a true competitor in the same scale.
No photo available

Return on Investment

  • Easy to use customer service tools
  • Invaluable reporting abilities
  • Tier users makes it easy to manage employees
Donovan Farmer profile photo
  • Labor savings of at least several FTEs.
No photo available

Pricing Details

AspDotNetStorefront

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ChannelAdvisor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details