What users are saying about
2 Ratings
7 Ratings
2 Ratings
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Score 10 out of 100
7 Ratings
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Score 4.2 out of 100

Likelihood to Recommend

AspireIQ

AspireIQ has helped scale our influencers. We're able to manage all collaborations in an organized and clear fashion thanks to this product
Anonymous | TrustRadius Reviewer

Impact

If you already have an affiliate platform and Impact has the features that matter most to you, like deep link tracking, it might be a fit. But if you expect any level of support from the company or you are setting up your program from scratch, stay away. I've never had a worse customer experience and I'm floored that an entire company would ghost a client who has already paid thousands of dollars with no results to show for it.
Scott Swedberg | TrustRadius Reviewer

Pros

AspireIQ

  • Conversation management through using automated messaging.
  • Collaboration organization by putting influencers in the correct stage/status they currently are at.
Anonymous | TrustRadius Reviewer

Impact

  • Dedicated affiliate management dashboard. It has a ton of great details for those who heavily rely on affiliate sales.
  • Impact seems to be very user-friendly towards new affiliates. This is important because many partners can be new to reselling your product.
  • Huge database of affiliates and companies that you can find to partner with and cross-sell your products.
Josh Brown | TrustRadius Reviewer

Cons

AspireIQ

No answers on this topic

Impact

  • Impact doesn't do a good job of filtering out trashy affiliates. In other words, it's not going to bring you a ton of quality affiliates without you doing the actual work. For example, we receive tens of low-quality coupon based websites that for some reason have 5-star ratings.
  • Background check and sales channel details from potential affiliates could be more transparent. It would be really helpful to see how the reseller plans to promote your products upon checking their application.
  • Create a direct link to a partner that you've negotiated with privately is not as easy is it was with FastSpring, when they had an internal solution (before partnering up with Impact).
Josh Brown | TrustRadius Reviewer

Support Rating

AspireIQ

AspireIQ 10.0
Based on 2 answers
I have bi-weekly calls with my AspireIQ rep which has been very helpful. Anytime I have a question, notice a bug, etc, she is quick to respond.
Anonymous | TrustRadius Reviewer

Impact

Impact 1.0
Based on 1 answer
We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
Scott Swedberg | TrustRadius Reviewer

Alternatives Considered

AspireIQ

We used to use TapInfluence but we found the selection of influencers to choose from to be limited - we could not manage conversations in the platform
Anonymous | TrustRadius Reviewer

Impact

No answers on this topic

Return on Investment

AspireIQ

  • Our ROI has been very positive, as we can handle all payment via AspireIQ.
Anonymous | TrustRadius Reviewer

Impact

  • We receive 2,500+ clicks every month thanks to affiliates from Impact
  • Since we started using Impact, our revenue grew by 7%
  • Due to some fraud issues, we've lost around $500 from partner. Though, Impact was very helpful in taking our hand and walking us through to solve this asap.
Josh Brown | TrustRadius Reviewer

Pricing Details

AspireIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Impact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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