TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    Atlassian JiraSharePointTrello
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    Atlassian JiraSharePointTrello
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    Atlassian JiraSharePointTrello
    Considered Multiple Products
    Atlassian
    Chose Atlassian Jira
    Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
    Incentivized
    Chose Atlassian Jira
    Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
    Incentivized
    Chose Atlassian Jira
    Jira was the application choose by the company that work for, was already part of the culture, it perform well for organizing and managing the software projects and the company, ClickUp its easier to configure projects and automations and Azure Dev Ops and Trello is simpler but …
    Incentivized
    Chose Atlassian Jira
    Compared to Trello, Atlassian Jira offers more comprehensive tracking and complex workflows. Asana provides greater flexibility but lacks Atlassian Jira’s depth in handling technical projects. Azure DevOps excels in development pipelines, yet Atlassian Jira’s customization, …
    Incentivized
    Chose Atlassian Jira
    Earlier we have used the Freshteam and Trello software, these are very good individually. Still, when we talk about an end-to-end software engineering process, those fall short as they don't have many integrations with other software and thus make the management process very …
    Incentivized
    Chose Atlassian Jira
    Asana is great for people who need simpler project management systems. It does not have a wide range of features but its integrations are a lot more streamlined and easy to set up. Trello is great for those who just want to manage scrum boards and swim lanes.
    Incentivized
    Chose Atlassian Jira
    Trello has a similar feature but Jira provides a lot more than Trello and the good thing about Jira is, it is very stable.
    Incentivized
    Chose Atlassian Jira
    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user …
    Incentivized
    Chose Atlassian Jira
    I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

    Redmine is a mess, don't bother. The …
    Incentivized
    Chose Atlassian Jira
    I personally use Trello to keep track of personal stuff and used it as a task management tool for very small development teams/projects, but Jira is a million miles ahead of it regarding a number of options and customizations. I also used Rally on a previous company and …
    Incentivized
    Chose Atlassian Jira
    Jira Software is considered perfect when it comes to handling a software team which might need an advanced agile functionality as well as structured workflow wherein Trello could be quick in terms of capturing or sharing the ideas or lists or to-do's. Jira has a better UI and …
    Incentivized
    Chose Atlassian Jira
    Pivotal Tracker is a really great product that takes a different approach to project management and display. But Jira just wins out with the customization and more modern look. If you need something a little less flashy then Pivotal Tracker might be for you. But if you want a …
    Incentivized
    Chose Atlassian Jira
    We didn’t test all the other solutions because Jira is the standard that our teams use. If we were to test others, we could see the difference.
    Incentivized
    Chose Atlassian Jira
    Firstly the community support and the help that the community it supports is amazing also the product which is designed simple but is perfect when it comes to execution and the ease of using the product and the extra features of the bug logging and resources management and …
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
    Incentivized
    Chose Atlassian Jira
    We selected Atlassian Jira because our company told us to do so. Which was a good decision
    Incentivized
    Chose Atlassian Jira
    Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but …
    Incentivized
    Chose Atlassian Jira
    We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation …
    Incentivized
    Chose Atlassian Jira
    I didn't pick Jira, it was imposed to me from my employer. If it were for me i would probably have used Linear, since i think it's much more streamlined and doesn't really have tons of less features, but rather an extremely simplified interface that can even work perfectly as a …
    Incentivized
    Chose Atlassian Jira
    It's fantastic and wouldn't substitute it for anything else.
    Incentivized
    Chose Atlassian Jira
    Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to …
    Incentivized
    Chose Atlassian Jira
    Jira Software integrates with other software platforms nearly as well as its competitors, such as Asana or ClickUp. However, it provides more advanced tools than ClickUp and Asana, allowing project managers to see the workload of their team members, manage burndown, and react …
    Incentivized
    Chose Atlassian Jira
    JIRA had mant more options, and a grow-as-you-go model in which we did not had to manage the service.
    Incentivized
    Chose Atlassian Jira
    Redmine was used at the very beginning when we were a really small team.
    Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
    Jira is far more flexible for adjustments to our …
    Incentivized
    Microsoft
    Chose SharePoint
    I personally haven't seen anything else that compares to SharePoint. There are other tools out there that do a small portion of what SharePoint does, and in some cases, it still makes sense to use some of those, if the requirements are there. For example, the Task list in …
    Incentivized
    Chose SharePoint
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the …
    Incentivized
    Chose SharePoint
    I think that MS SharePoint is a more robust and well integrated tool than other products. Because it lives in the Microsoft universe it likely integrates to the other software products you already have very easily. Most users will not have trouble adopting it as the UI is …
    Incentivized
    Chose SharePoint
    We still have Confluence and Google Drive, but we wanted a product that could provide document security and a single point of access that easily integrated into our active directory. Since we use this for our intranet site, we found the features easier to stand up and the UI …
    Incentivized
    Chose SharePoint
    Teams is the new front end for SharePoint. So far, I like the look, feel and adaptability of it better. As for Confluence, I have never been a fan of it's searching capabilities. Additionally, we've encountered users having a hard time being aware of other "spaces" within …
    Incentivized
    Chose SharePoint
    we have tried Confluence as a collaboration tool as well. Confluence does have a steep learning curve in my opinion. I think SharePoint is easier to adapt to because it builds off of other Microsoft habits, but neither is super intuitive. If I were to pick one it would be …
    Incentivized
    Chose SharePoint
    SharePoint has more features than Google Drive, but is not free. It has the ability to present full web pages, which Google Drive does not have. It also has integration into Microsoft 365, Microsoft Office, and Microsoft Outlook which are strong product lines for business. Googl…
    Incentivized
    Chose SharePoint
    I haven't used any other application than SharePoint for the purpose mentioned earlier.
    Incentivized
    Chose SharePoint
    SharePoint is a more mature product than Confluence but this does come with both positives and negatives. We are a heavy MS technology company so using SharePoint is a logical step for us. If you are not heavily invested in MS tech then Confluence is a perfectly viable option …
    Incentivized
    Chose SharePoint
    There are overlapping capabilities of SharePoint and the above list of products. The simplest form seems to be the Google Suite of products that provide cloud integration with document creation, such as Docs/Slides/Sheets/Forms where storage is in Drive. The cloud nature …
    Incentivized
    Chose SharePoint
    We use Google Drive as well BUT the functions that are available in SharePoint are not translated in Google Docs. Formatting and uploading are not the same and some of the Excel functions do not transfer over. SharePoint makes it seamless! Either system is good but the …
    Incentivized
    Chose SharePoint
    Sharepoint stacks up very well against all of its competitor software. It gets upgrades at the right time. However, from an integration perspective, none of the other software are able to do so properly with SharePoint. It is a very basic use of project management and access to …
    Incentivized
    Chose SharePoint
    There is no competitor to SharePoint for an organization our size. The integration into our development environment, active directory, and other office tools just can't be matched (specifically from a contractual agreement and holistic perspective with ALL of our toolsets). Micr…
    Incentivized
    Chose SharePoint
    • Google Docs: Not enterprise ready, but great at multi user edits. Subsites and integration not native. Use of service accounts not a strong suit. Not audit friendly
    • Slack: Discontinued due to security features and lack of AD integration (At the time)
    • Confluence: Better at …
    Incentivized
    Chose SharePoint
    I think SharePoint has been around the longest, at least it's the first cloud-based collaboration tool I used many years ago. It has a very Microsoft feel which has its perks and drawbacks. Reminds me of when I used Microsoft mobile OS and how it felt like Windows on a phone. …
    Incentivized
    Chose SharePoint
    MS SharePoint stacks great against its competitors for a simple reason, it is perfectly integrated into Microsoft ecosystem, as it is tightly synchronized with Skype for business, Outlook, Outlook calendar and any other O365 software. The great thing about MS SharePoint is that …
    Incentivized
    Chose SharePoint
    Similar to my ROI section, SharePoint combines what many individual platforms do. It’s much easier to have one system that is streamlined than uploading to multiple places and sites.
    Incentivized
    Chose SharePoint
    MS SharePoint has more practical functionalities because we use MS Office software.
    Incentivized
    Chose SharePoint
    • It is part of the Office platform and integrates with other MS applications.
    • From the point of view of performance and security, SharePoint is the best product for any organization.
    • It is a versatile tool, allows creating workflows that support and streamline project management.
    Incentivized
    Chose SharePoint
    SharePoint is well up front from its competitors. For a simple reason, it is integrated with THE Office package and all the Office programs which are widely used across the numerous companies. Its integration with OneDrive makes it even better and offers something that no …
    Incentivized
    Chose SharePoint
    For the use case we have I think SharePoint is the best fit for the task being done. It is so flexible at the same time simple and powerful. It does not require a lot of coding skills and, with even with the basic knowledge, you can still do a lot.
    Incentivized
    Chose SharePoint
    JIRA has one of the easiest project management and workflow tools that have many integration points available. It also integrates with Confluence which provides easy and up-to-date information for both internal and external documentation.

    Dropbox and Google Drive provide a free …
    Incentivized
    Chose SharePoint
    MS SharePoint works similarly to JIRA. However, with a bit more patience and some understanding of how MS SharePoint works, MS SharePoint has more capabilities than JIRA Software. Because MS SharePoint can be customized to meet your needs, the software is basically limitless. …
    Incentivized
    Chose SharePoint
    Ease of use, ease of setup, ease of administration, ease of configuration, ease of customization... what's not to like? SharePoint's got exactly what you need. Just don't expect too many frills, bells, whistles in terms of UI, but even then, it gets the job done.
    Incentivized
    Atlassian
    Chose Trello
    Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
    Incentivized
    Chose Trello
    For our purposes and my role in the business, Trello is simpler and easier to use. I found Jira very hard to navigate to individual projects, and the process of creating a card was very time-consuming. That said, I think Jira performs a number of roles that Trello doesn't, and …
    Incentivized
    Chose Trello
    Trello offers wide range of features even for free users which other vendors rarely offers.
    Incentivized
    Chose Trello
    Trello offers more functionality and features for use before forcing you to purchase.
    Incentivized
    Chose Trello
    Trello has a better and easy UI, very quick learning curve. Flexibility to add plugins.
    Incentivized
    Chose Trello
    We do use and like Jura but this can be used with it and we do. It isn’t just Jira light. It’s feature packed but available and understandable to the masses. Anybody can learn this where Jira may take more time. The price is better and it’s just better looking visually honestly.
    Incentivized
    Chose Trello
    Trello gives a better visibility and Freemium account to start with
    Incentivized
    Chose Trello
    We use Confluence as our central source of truth for all documentation across our big, disparate group. Different purposes, but they're our core tool stack for internal team infrustructure.
    Incentivized
    Chose Trello
    Trello is better than Jira in some cases:
    1) Mobile-friendly.
    2) Simple pricing structure.
    Incentivized
    Chose Trello
    UI and ease of use are very successful for Trello. Team members like to use this tool to compare the other. It supports cross-platform and is actually not complicated, you get familiar with the features very quickly. Tagging the task or changing the background of the projects, …
    Incentivized
    Chose Trello
    Compared to others, Trello is definitely one of the most economical options which makes it more appealing to freelancers. It is also more simple and visually engaging which makes it intuitively easy to use. However, it lacks advanced features such as timeline management, …
    Incentivized
    Chose Trello
    Trello is open source and free to use for small scale projects, that's one of the reasons I selected it. Besides I didn't want more features like JIRA provides.
    Incentivized
    Chose Trello
    Trello can be viewed as the simplest form of task management, whereas project management would look more like ClickUp followed by Asana and JIRA. Trello is easy to view, easy to use, and easy to implement.
    Incentivized
    Chose Trello
    Trello's greatest strength versus other project management tools is its simplicity and ease-of-use. You don't need any type of training or previous set up. You can literally start using it within seconds after setting up an account.
    Incentivized
    Chose Trello
    Being free and SaaS, it requires very little setup in comparison. It's very simplistic but is just enough.
    Incentivized
    Chose Trello
    JIRA is used for larger-scale products but Trello can be used for small projects. In JIRA, we can use Outlook tasks, but it is not mobile-friendly overall. Trello is good in that case.
    Incentivized
    Chose Trello
    Based on the size and needs of our organization, the main reason we chose Trello of other alternatives simply comes down to cost. We use the free version and it meets our needs and then some. We've had team members use some alternatives and for the most part, the feature set of …
    Incentivized
    Chose Trello
    I personally like JIRA much more than Trello because of my time spent on it across organizations and teams. I am aware of JIRA's capabilities which is why I like it more. I really like JIRA's UI especially because of how formal and well-aligned everything is.
    Incentivized
    Chose Trello
    Trello solves an entirely different problem. It provides tools to plan and manage projects, but it provides purely agile tools. It's a simple solution to a simple problem. By requiring a little bit of manual process for everything, it makes everything very flexible and simple …
    Incentivized
    Chose Trello
    Todoist - There's good functionality here but you really need the paid version to get the most out of it. This isn't set up for kanban.
    Remember the Milk is really for personal lists.
    Evernote - This is incredibly free form. I loved it at first but honestly, you can just use a …
    Incentivized
    Chose Trello
    Ultimately, Trello feels like a simpler version of JIRA. In our team's earlier days, we used and loved Trello. Now, our team has moved to JIRA -- not necessarily because we needed more functionality, but the larger product, design, and development teams use JIRA, and it was …
    Incentivized
    Chose Trello
    I find Trello to be more visual than other products. As mentioned, the graphics are better visually and easier to use. It was the easiest to learn and get started with. Five stars! I learned it because some teams and clients used it previously.
    Incentivized
    Chose Trello
    We have used JIRA Software for large projects to utilize the ability to create Epics and manage the health of much larger projects that span years. This is something that can be done using individual boards in Trello but if you are not in a scenario where you need a tool that …
    Incentivized
    Chose Trello
    Trello is suitable for small projects.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    89%
    Would buy again
    51 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    96%
    Delivers good value for the price
    45 Answers
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    95%
    Happy with the feature set
    54 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    97%
    Implementation went as expected
    37 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    Atlassian JiraSharePointTrello
    Project Management
    Comparison of Project Management features of Atlassian Jira and Microsoft SharePoint and Trello
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Microsoft SharePoint
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management8.765 Ratings00 Ratings9.5223 Ratings
    Resource Management7.963 Ratings00 Ratings9.2186 Ratings
    Gantt Charts7.149 Ratings00 Ratings7.374 Ratings
    Scheduling7.858 Ratings00 Ratings8.8169 Ratings
    Workflow Automation7.861 Ratings00 Ratings8.1143 Ratings
    Team Collaboration8.564 Ratings00 Ratings8.8219 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings8.9148 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings7.8116 Ratings
    Document Management6.954 Ratings00 Ratings8.2160 Ratings
    Email integration7.855 Ratings00 Ratings7.4147 Ratings
    Mobile Access7.044 Ratings00 Ratings9.2193 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings8.989 Ratings
    Change request and Case Management8.149 Ratings00 Ratings8.6103 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Microsoft SharePoint and Trello
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Microsoft SharePoint
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates7.732 Ratings00 Ratings7.150 Ratings
    Invoicing8.125 Ratings00 Ratings6.643 Ratings
    Project & financial reporting7.436 Ratings00 Ratings6.859 Ratings
    Integration with accounting software7.427 Ratings00 Ratings5.845 Ratings
    Best Alternatives
    Atlassian JiraSharePointTrello
    Small Businesses
    Any.do
    Score8 out of 10
    HCL Connections
    Score9 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    HCL Connections
    Score9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    HCL Connections
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraSharePointTrello
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.1
    (271 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    9.8
    (26 ratings)
    9.9
    (6 ratings)
    Usability
    7.8
    (79 ratings)
    8.2
    (31 ratings)
    9.3
    (61 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (24 ratings)
    8.8
    (13 ratings)
    9.9
    (81 ratings)
    In-Person Training
    8.0
    (1 ratings)
    4.5
    (1 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    6.0
    (5 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    -
    (0 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Atlassian JiraSharePointTrello
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Atlassian
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Atlassian
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Atlassian
    No answers on this topic
    Microsoft
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots