Aurea CRM vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aurea CRM
Score 6.9 out of 10
N/A
Aurea CRM is a comprehensive customer relationship management solution that is designed to enable companies to drive customer engagement tools deep into their sales organization. The vendor says with end-to-end capabilities for sales and marketing, this solution provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so companies can set priorities and make informed decisions. The vendor’s value proposition is that the…N/A
Oracle CRM On Demand
Score 6.2 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
Aurea CRMOracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aurea CRMOracle CRM On Demand
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Aurea CRMOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aurea CRM
8.6
1 Ratings
10% above category average
Oracle CRM On Demand
8.3
25 Ratings
6% above category average
Customer data management / contact management9.01 Ratings8.925 Ratings
Workflow management8.01 Ratings8.024 Ratings
Territory management8.01 Ratings8.124 Ratings
Opportunity management9.01 Ratings8.125 Ratings
Quote & order management8.01 Ratings8.523 Ratings
Interaction tracking9.01 Ratings8.524 Ratings
Channel / partner relationship management9.01 Ratings9.023 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.722 Ratings
Contract management00 Ratings8.124 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aurea CRM
7.0
1 Ratings
10% below category average
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
Lead management7.01 Ratings9.124 Ratings
Email marketing00 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aurea CRM
8.5
1 Ratings
11% above category average
Oracle CRM On Demand
8.6
24 Ratings
12% above category average
Task management8.01 Ratings8.923 Ratings
Reporting9.01 Ratings8.523 Ratings
Billing and invoicing management00 Ratings8.422 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aurea CRM
6.3
1 Ratings
19% below category average
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
Forecasting6.01 Ratings8.624 Ratings
Pipeline visualization4.01 Ratings8.224 Ratings
Customizable reports9.01 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aurea CRM
8.5
1 Ratings
10% above category average
Oracle CRM On Demand
7.6
24 Ratings
1% below category average
Custom fields8.01 Ratings8.724 Ratings
Custom objects9.01 Ratings6.924 Ratings
Scripting environment00 Ratings7.821 Ratings
API for custom integration00 Ratings7.023 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aurea CRM
1.0
1 Ratings
153% below category average
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access1.01 Ratings10.018 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aurea CRM
-
Ratings
Oracle CRM On Demand
8.6
24 Ratings
12% above category average
Case management00 Ratings8.524 Ratings
Call center management00 Ratings8.723 Ratings
Help desk management00 Ratings8.524 Ratings
Security
Comparison of Security features of Product A and Product B
Aurea CRM
-
Ratings
Oracle CRM On Demand
8.8
25 Ratings
5% above category average
Single sign-on capability00 Ratings9.122 Ratings
Role-based user permissions00 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aurea CRM
-
Ratings
Oracle CRM On Demand
8.5
18 Ratings
14% above category average
Social data00 Ratings8.618 Ratings
Social engagement00 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aurea CRM
-
Ratings
Oracle CRM On Demand
7.6
22 Ratings
4% above category average
Marketing automation00 Ratings7.822 Ratings
Compensation management00 Ratings7.420 Ratings
Best Alternatives
Aurea CRMOracle CRM On Demand
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aurea CRMOracle CRM On Demand
Likelihood to Recommend
7.0
(1 ratings)
8.9
(26 ratings)
Usability
7.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Aurea CRMOracle CRM On Demand
Likelihood to Recommend
Aurea
I have prepared deeply detailed customised queries to prepare detailed customer reports including markets, segments, classifications and potentials to present to our company management which have been highly appreciated. So, it was well suited in that case. Since I'm traveling a lot for customer visit activities, I frequently need to use it as mobile but it's slightly nightmarish to use its unfriendly search function as well as very slow loading speeds. So, it's less appropriate in that case.
Read full review
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
Read full review
Pros
Aurea
  • customised and detailed query preparation
  • offer creation
  • creation of detailed activity reports
Read full review
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
Read full review
Cons
Aurea
  • slightly complex user interface and menu items
  • very slow loading speeds particularly for mobile smartphone use
  • missing information for current or next steps of the menu while typing or entering something
Read full review
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
Read full review
Usability
Aurea
Since it's providing useful features, I like to use Aurea CRM on my company PC at the office for my daily activities. However, we are in highly digital age via mobile devices particularly smart phones and we need to use softwares even in mobility which is highly weak feature of Aurea CRM and needs to be improved as soon as possible.
Read full review
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Read full review
Support Rating
Aurea
I'm not getting in touch directly with Aurea CRM support team member because they have trained our company's IT team members that are in direct contact with Aurea CRM support channel. As far as I know, the overall support for Aurea CRM is quite good and highly prompt in a professional way.
Read full review
Oracle
No answers on this topic
Implementation Rating
Aurea
No answers on this topic
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
Alternatives Considered
Aurea
I didn't select Aurea CRM myself. Since our company is global, our headquarter has selected Aurea CRM after certain years of old Oracle based Crm use. As far as I know the old one was having some weaknesses about reporting, analysing via queries, lack of marketing activies etc. That's why our top management has selected Aurea CRM for a better solution which I highly agree with it except terrible mobile use.
Read full review
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Return on Investment
Aurea
  • positive impact for efficiency of indoor sales activies
  • positive impact for better report preparation
  • negative impact for mobile use
Read full review
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Read full review
ScreenShots

Aurea CRM Screenshots

Screenshot of