What users are saying about
Top Rated
125 Ratings
139 Ratings
Top Rated
125 Ratings
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Score 7.7 out of 100
139 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Automation Anywhere

Where we are having huge manpower expenditures for our internal processes and all the processes where we can't take the risk of compliance issues or errors with respect to data processing. If there are too many human interventions required then for such kind of processes this software is not suitable.
Chakravarthy SSNTK | TrustRadius Reviewer

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Automation Anywhere
Formstack Forms
8.1
Survey templates
Automation Anywhere
Formstack Forms
7.7
Themes
Automation Anywhere
Formstack Forms
7.0
Custom logo/branding
Automation Anywhere
Formstack Forms
9.6

Survey Content

Automation Anywhere
Formstack Forms
8.9
Changes to live survey
Automation Anywhere
Formstack Forms
8.9
Question design help
Automation Anywhere
Formstack Forms
8.0
Multiple question types
Automation Anywhere
Formstack Forms
9.7

Survey Logic

Automation Anywhere
Formstack Forms
9.7
Survey logic flexibility
Automation Anywhere
Formstack Forms
9.7

Survey Reporting & Analytics

Automation Anywhere
Formstack Forms
9.4
Response tracking
Automation Anywhere
Formstack Forms
10.0
Data export
Automation Anywhere
Formstack Forms
9.8
Standard reports
Automation Anywhere
Formstack Forms
9.6
Custom reports
Automation Anywhere
Formstack Forms
7.4
Analytics
Automation Anywhere
Formstack Forms
10.0

Survey Administration & Security

Automation Anywhere
Formstack Forms
8.6
Access controls
Automation Anywhere
Formstack Forms
8.2
Compliance
Automation Anywhere
Formstack Forms
8.9

Survey Distribution

Automation Anywhere
Formstack Forms
8.0
Vendor-offered crowdsourcing
Automation Anywhere
Formstack Forms
8.0
Respondent restrictions
Automation Anywhere
Formstack Forms
8.0

Pros

Automation Anywhere

  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
Anonymous | TrustRadius Reviewer

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Premnath R | TrustRadius Reviewer

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

Likelihood to Renew

Automation Anywhere

Automation Anywhere 9.3
Based on 4 answers
It is the best automation tool.
Anonymous | TrustRadius Reviewer

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Usability

Automation Anywhere

Automation Anywhere 8.0
Based on 6 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Anonymous | TrustRadius Reviewer

Formstack Forms

Formstack Forms 10.0
Based on 3 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Support Rating

Automation Anywhere

Automation Anywhere 8.5
Based on 11 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Anonymous | TrustRadius Reviewer

Formstack Forms

Formstack Forms 8.0
Based on 4 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

Online Training

Automation Anywhere

Automation Anywhere 8.4
Based on 2 answers
Perfect training from the online academy the software offers it for free
Chakravarthy SSNTK | TrustRadius Reviewer

Formstack Forms

No score
No answers yet
No answers on this topic

Implementation Rating

Automation Anywhere

Automation Anywhere 8.6
Based on 3 answers
Nothing in particular
Chakravarthy SSNTK | TrustRadius Reviewer

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Alternatives Considered

Automation Anywhere

Other than Automaton Anywhere I have also used UiPath. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. It gets the job done in terms of getting the data out of the pages. Although I have other tools, I still have this habit of going through the clicks. If you're going through the clicks, Automation Anywhere is the best.
Albert Jose | TrustRadius Reviewer

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Scalability

Automation Anywhere

Automation Anywhere 9.0
Based on 2 answers
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Chakravarthy SSNTK | TrustRadius Reviewer

Formstack Forms

No score
No answers yet
No answers on this topic

Return on Investment

Automation Anywhere

  • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
  • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
  • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Screenshots

Pricing Details

Automation Anywhere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Automation Anywhere Editions & Modules

Edition
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote
  1. per month
Additional Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Rating Summary

Likelihood to Recommend

Automation Anywhere
8.0
Formstack Forms
7.2

Likelihood to Renew

Automation Anywhere
9.3
Formstack Forms
9.1

Usability

Automation Anywhere
8.0
Formstack Forms
10.0

Reliability and Availability

Automation Anywhere
8.4
Formstack Forms
10.0

Performance

Automation Anywhere
9.0
Formstack Forms

Support Rating

Automation Anywhere
8.5
Formstack Forms
8.0

In-Person Training

Automation Anywhere
9.0
Formstack Forms

Online Training

Automation Anywhere
8.4
Formstack Forms

Implementation Rating

Automation Anywhere
8.6
Formstack Forms
10.0

Scalability

Automation Anywhere
9.0
Formstack Forms

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