Automation Anywhere vs. Formstack Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automation Anywhere
Score 8.2 out of 10
N/A
Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.
$750
per month
Formstack Forms
Score 8.6 out of 10
N/A
Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.
$50
per month
Pricing
Automation AnywhereFormstack Forms
Editions & Modules
Cloud-Only Starter Pack
$750
per month
Advanced Pack (Cloud or On-Premises)
Contact for quote
Enterprise
Contact sales team
Offerings
Pricing Offerings
Automation AnywhereFormstack Forms
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
More Pricing Information
Community Pulse
Automation AnywhereFormstack Forms
Top Pros
Top Cons
Features
Automation AnywhereFormstack Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
6.0
61 Ratings
26% below category average
Survey templates00 Ratings9.053 Ratings
Themes00 Ratings4.656 Ratings
Custom logo/branding00 Ratings4.558 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
7.7
58 Ratings
11% below category average
Changes to live survey00 Ratings6.453 Ratings
Question design help00 Ratings8.01 Ratings
Multiple question types00 Ratings8.858 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
7.3
58 Ratings
13% below category average
Survey logic flexibility00 Ratings7.358 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
9.3
59 Ratings
12% above category average
Response tracking00 Ratings10.01 Ratings
Data export00 Ratings9.159 Ratings
Standard reports00 Ratings9.056 Ratings
Custom reports00 Ratings8.648 Ratings
Analytics00 Ratings10.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
8.6
57 Ratings
3% above category average
Access controls00 Ratings8.855 Ratings
Compliance00 Ratings8.550 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Automation Anywhere
-
Ratings
Formstack Forms
8.0
1 Ratings
1% below category average
Vendor-offered crowdsourcing00 Ratings8.01 Ratings
Respondent restrictions00 Ratings8.01 Ratings
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Automation AnywhereFormstack Forms
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User Ratings
Automation AnywhereFormstack Forms
Likelihood to Recommend
8.4
(47 ratings)
7.2
(74 ratings)
Likelihood to Renew
9.7
(2 ratings)
9.1
(12 ratings)
Usability
8.0
(4 ratings)
6.9
(6 ratings)
Availability
8.0
(1 ratings)
10.0
(2 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(8 ratings)
3.4
(5 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
10.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Automation AnywhereFormstack Forms
Likelihood to Recommend
Automation Anywhere
Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
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Formstack
Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
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Pros
Automation Anywhere
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
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Formstack
  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
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Cons
Automation Anywhere
  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
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Formstack
  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
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Likelihood to Renew
Automation Anywhere
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Read full review
Formstack
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
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Usability
Automation Anywhere
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
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Formstack
I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.
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Support Rating
Automation Anywhere
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
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Formstack
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
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Online Training
Automation Anywhere
Perfect training from the online academy the software offers it for free
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Formstack
No answers on this topic
Implementation Rating
Automation Anywhere
Nothing in particular
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Formstack
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
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Alternatives Considered
Automation Anywhere
Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
Read full review
Formstack
Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
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Scalability
Automation Anywhere
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
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Formstack
No answers on this topic
Return on Investment
Automation Anywhere
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
Read full review
Formstack
  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
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ScreenShots