Likelihood to Recommend Vertiv (formerly Emerson Network Power)
Avocent Data Center Planner is well suited in helping us to capacity plan our data center, increase operations efficiency and keep track of available patch and switch ports. We are able to visually view wherein our data centers are underutilized and more importantly over-utilized. We can also follow the path of the cross-connects from one object to another visually providing us another troubleshooting tool in our datacenter. Previously we had Excel spreadsheets with this information and it's can be confusing to follow compared to a visual representation that Avocent Data Center Planner provides.
Read full review Sprout [Social] is great for small businesses, small agencies and those who need a platform but don't want to spend a fortune. If you need multiple user log-in's, the cost will add up. This is great to share a log-in for different people to use or add one or two users
Read full review Pros Vertiv (formerly Emerson Network Power)
Avocent Data Center Planner gave us an overview of our data center without the need to be physically there to perform an audit. We can visually map out and trace the cross-connect a device or server is using without a need of remote hands to trace the cable. It provides us the ability to capacity plan our data center. Giving us the ability to see what space is under or over-utilized and formulate a plan to adjust to correct it. Read full review The Landscape system that Sprout Social offers allows me to modify all the images that I want to publish on my social networks. This service allows me to modify the size of the image, add filters, modify the colors and much more, it is a very important tool to be able to have a better presentation of the images that we use in our publications on social networks. It offers me a perfect statistical system where I can consult all kinds of movements that have occurred in all my social networks, I can see statistics individually or generally. The statistics allow me to see group reports, participation, information on audience movement on Twitter, Facebook or LinkedIn and also allow me to view the activity that has occurred in my account. Sprout Social allows me to view a record in real time that shows me all the movements that my social networks are having by my employees. As Director of the Marketing Sector, this is a very important role, as I can know what actions my employees are taking to improve marketing with social networks. Read full review Cons Vertiv (formerly Emerson Network Power)
The library of objects we can use in Avocent Data Center Planner needs to be expanded. There are times the server object we need is not available in the library. A more efficient way to connect objects together. It's way too easy to delete a connection mapping, a dialogue box asking if the connection should be deleted would be nice. I've accidentally deleted a connection before and it's annoying that I need to redo it. The ability to import diagrams into Avocent Data Center Planner would be nice. We have Visio diagram of racks and to utilize that instead of recreating it would help speed up the build in of a datacenter in the product. Read full review I'd love to see more robust tag reporting capabilities, but they mentioned that this is something in the pipeline for improvement. I wish it was easier to batch content and shift it to approval or draft mode. Sometimes clients can change their mind and moving through each post individually can be a bit time consuming. This is a very minor thing. I'd love to see more customization options come to its reporting feature so we can insert graphics. Currently it supports the insertion of text only. Read full review Likelihood to Renew Vertiv (formerly Emerson Network Power)
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
Read full review Usability Vertiv (formerly Emerson Network Power)
Sprout Social is extremely user-friendly. The publishing feature is easy to use, and provides previews of what your content will look like once posted. I also love the calendar view where you can view all posts you have scheduled for the month. The collaborative nature of the platform makes working directly in Sprout Social with clients a breeze, and we are seeing our content get approved much faster.
Read full review Reliability and Availability Vertiv (formerly Emerson Network Power)
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
Read full review Performance Vertiv (formerly Emerson Network Power)
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Read full review Support Rating Vertiv (formerly Emerson Network Power)
Sprout Social's customer support is extremely prompt and always helpful. Not only do they provide quick and useful service, but the representatives follow up multiple times to ensure that the issue is fully address and/or completely resolved. The overall experience is exemplary; very few other companies provide comparable service.
Read full review Online Training Vertiv (formerly Emerson Network Power)
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
Read full review Implementation Rating Vertiv (formerly Emerson Network Power)
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
Read full review Alternatives Considered Vertiv (formerly Emerson Network Power)
Avocent Data Center Planner was far and away better than utilizing
Microsoft Visio to manage our data center infrastructure. It provides us a centralized location for all information about our data center from the location of racks, to the devices in them, the device connections, etc. While
Microsoft Visio can emulate the rack and device piece of Avocent Data Center Planner, it can't replicate its ability to provide the device connections. We have previously used Excel for that. Having one place for all of that information is also a plus for Avocent Data Center Planner, increasing the efficiency of our data center operations compared to using
Microsoft Visio .
Read full review I used Buffer previous to Sprout Social for two years. It was a good solution as we were getting a handle on scheduling content. It was the first real tool we had for this. But we outgrew it and they began removing features that were critical to our workflow, such as the RSS Feed. While their 50% off policy for non-profits was very helpful, once we started adding up the cost to use features like Replies and Analytics, we discovered that our needs were simply too robust for Buffer to handle. Sprout Social was the solution suggested by all our peers and we've been very happy with it ever since.
Read full review Return on Investment Vertiv (formerly Emerson Network Power)
A positive ROI on Avocent Data Center Planner allows us to improve our infrastructure planning by giving a visual representation of our data center so we can see where we can set up new equipment in the future. Another positive ROI is, we can visualize wherein our data center we are either over-utilized or underutilized increasing the efficiency of our operations. A further positive ROI is the complete record of device connections eliminated the need for remote hands to trace patch connections for troubleshooting purposes. Finally having one place to view information on our data center is also a positive ROI. This has increased our operations' ability to manage our data center. A negative ROI is the amount of time required to set up Avocent Data Center Planner. We had to start from scratch and recreate the Visio diagrams we already had. Read full review Sprout has given insights to lead our creative refreshes every quarter. As we have a healthy budget on paid social, it is crucial to understand the type of creative that works best. Sprout has the ability to send notifications based on certain types of messages received. This is crucial for social media teams who don't have 24/7 coverage but need to be notified of urgent matters. Sprout has saved me hours of time as I no longer pull analytics natively from each social platform. The generated reports give me a look at all of the platforms and can be customized. Read full review ScreenShots Sprout Social Screenshots