What users are saying about
5 Ratings
1 Rating
5 Ratings
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Score 9.2 out of 100
1 Rating
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Score 9 out of 100

Attribute Ratings

  • Avochato is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Avochato

100%
3 Ratings
9.0

Liftoff

90%
1 Rating

Likelihood to Recommend

Avochato

Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker
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Liftoff Mobile

I think for mainstream ecommerce, the sites are super quick to spin up, easy to use, and fit the bill for most asks. The challenge can be when you need something more customized. I think they have the ability to basically do anything you need but they don't necessarily have the bandwidth to get it all done when you need it.
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Pros

Avochato

  • Platform for easy monitoring of communication
  • Ease of use for batching communication to multiple entities at one time
  • Projecting or pre-scheduling communication in a time pre-determined by our office.
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Liftoff Mobile

  • Continual site/system improvements
  • Ease of Use
  • Ability to spin up stores quickly
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Cons

Avochato

  • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
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Liftoff Mobile

  • Data Uploads could be easier
  • Customer service is strong but they have been inundated lately which means responses are sometimes slow
  • Custom deployments take a while again because they are so behind
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Pricing Details

Avochato

Starting Price

Editions & Modules

Avochato editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Liftoff

    Starting Price

    Editions & Modules

    Liftoff editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Avochato

      We never tried or used any other platform
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      Liftoff Mobile

      They are very similar actually. What I like about Liftoff though is that we don't have to use 3rd party applications to do what we need which can add up super quickly. If we are in need of customer service, the staff is knowledgeable about everything since the functions are native functions.
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      Return on Investment

      Avochato

      • Extremely positive. Very efficient style of communication.
      • Excellent booking engine, very effective marketing option. Click to text.
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      Liftoff Mobile

      • Less double data entry thanks to the uploads
      • Easier to use interface allows our staff to just work on the job rather than trying to figure out how to work on the job
      • Allows us to scale more easily instead of relying on a one-person developer team
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