AWS Chatbot vs. Salesforce Einstein Bots
AWS Chatbot vs. Salesforce Einstein Bots
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
 Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations |
| AWS Chatbot | Salesforce Einstein Bots | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| AWS Chatbot | Salesforce Einstein Bots | |
|---|---|---|
| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| AWS Chatbot | Salesforce Einstein Bots | |
|---|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| AWS Chatbot | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 6.4 (1 ratings) |
| AWS Chatbot | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend |  Amazon AWS No answers on this topic | Salesforce
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| Pros | Amazon AWS No answers on this topic | Salesforce
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| Cons | Amazon AWS No answers on this topic | Salesforce
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| Return on Investment | Amazon AWS No answers on this topic | Salesforce
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| ScreenShots |