Azure Bing Search vs. Inbenta Enterprise Search

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Bing Search
Score 7.8 out of 10
N/A
Microsoft Azure hosts a range of Bing Search tools for enterprise applications. These include: -Bing Custom Search -Bing Autosuggest -Bing Entity Search -Bing Image Search -Bing News Search -Bing Video Search -Bing Visual Search -Bing Web SearchN/A
Inbenta Enterprise Search
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
Pricing
Azure Bing SearchInbenta Enterprise Search
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Azure Bing SearchInbenta Enterprise Search
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
Azure Bing SearchInbenta Enterprise Search
Top Pros
Top Cons
Best Alternatives
Azure Bing SearchInbenta Enterprise Search
Small Businesses
Algolia
Algolia
Score 8.9 out of 10
Algolia
Algolia
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Bing SearchInbenta Enterprise Search
Likelihood to Recommend
8.0
(3 ratings)
8.0
(1 ratings)
User Testimonials
Azure Bing SearchInbenta Enterprise Search
Likelihood to Recommend
Microsoft
If your desire is to use an Azure Bing Custom Search API for a definitive solution, I recommend that you run a test instance and try it out first. Test it and you will see how easy it is to get the results you want. Take the opportunity to test how easy it is to search for your user
Read full review
Inbenta Technologies Inc.
If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
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Pros
Microsoft
  • Searching
  • API for custom search integration
  • Recommending solutions for our products
  • Search Engine Optimization (SEO) options
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Inbenta Technologies Inc.
  • Fairly easy to use interface.
  • Quick to onboard new users, both in terms of access as well as training.
  • The NLP-based semantic search feature is quite impressive.
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Cons
Microsoft
  • Amount of results
  • Marketing (still not really used)
  • Algorithms regarding safe x non-safe x work safe
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Inbenta Technologies Inc.
  • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
  • The documentation and online forums are bare minimum.
  • Quite buggy when working with multiple sources.
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Alternatives Considered
Microsoft
Azure Bing Custom Search is a commercial-grade solution that lets you create a highly personalized web search experience that delivers dramatically better and more relevant results. While Bing's Web Search API lets you search the entire web, Bing's Custom Search lets you select the slices of the web you want to search and control the ranking when searching within the targeted webspace.
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Inbenta Technologies Inc.
Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
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Return on Investment
Microsoft
  • Increase in productivity
  • Better yield in income
  • Satisfied customers
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Inbenta Technologies Inc.
  • Enabled our developers to quickly deploy changes to the search model.
  • NLP-powered semantic search feedback provides good actionable insights.
Read full review
ScreenShots

Inbenta Enterprise Search Screenshots

Screenshot of Inbenta Search Sample Result