Azure Bot Service (Microsoft Bot Framework) vs. ChatGPT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Bot Service (Microsoft Bot Framework)
Score 7.2 out of 10
N/A
Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
ChatGPT
Score 9.0 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.N/A
Pricing
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Likelihood to Recommend
8.7
(5 ratings)
9.0
(2 ratings)
Usability
8.7
(2 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
-
(0 ratings)
User Testimonials
Azure Bot Service (Microsoft Bot Framework)ChatGPT
Likelihood to Recommend
Microsoft
It is suited for applications like computerizing messages, or any business thought that would require the entrepreneur to robotize their reactions, particularly assuming they are managing a ton of clients and they can't answer to every single one of them. It'd be the most ideal to computerize messages of enormous associations where the reactions measure up to the clients' assumptions. It would be less appropriate in associations where clients' viewpoints matter and every client is interesting and requires the association's consideration, where the specialist organization doesn't need to sum up the clients' interests.
Read full review
OpenAI
ChatGPT is a outstanding resource for looking for answers to difficult questions for example we were looking for a replacement for a motor in a spa in one of our properties and the website searches were really useless. ChatGPT upon entering the model number of the original motor was able to identify an exact match to a voter that is available and it even included specific recommendations for ensuring an exact fit
Read full review
Pros
Microsoft
  • Real-time communication.
  • Lightweight software protocols.
Read full review
OpenAI
No answers on this topic
Cons
Microsoft
  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Read full review
OpenAI
No answers on this topic
Usability
Microsoft
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
Read full review
OpenAI
No answers on this topic
Support Rating
Microsoft
Support is helpful when we have a problem, but online documentation is lacking
Read full review
OpenAI
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
Read full review
OpenAI
Siri and Alexa do not even come close
Read full review
Return on Investment
Microsoft
  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
Read full review
OpenAI
No answers on this topic
ScreenShots