What users are saying about
16 Ratings
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
IDrive
Universal recovery
Barracuda Backup
9.1
IDrive
Live recovery
Barracuda Backup
8.6
IDrive
Recovery verification
Barracuda Backup
8.6
IDrive
Business application protection
Barracuda Backup
8.7
IDrive
Multiple backup destinations
Barracuda Backup
8.7
IDrive
Incremental backup identification
Barracuda Backup
9.1
IDrive
Backup to the cloud
Barracuda Backup
9.3
IDrive
Deduplication and file compression
Barracuda Backup
9.5
IDrive
Snapshots
Barracuda Backup
9.6
IDrive
Flexible deployment
Barracuda Backup
9.1
IDrive
Management dashboard
Barracuda Backup
8.8
IDrive
Platform support
Barracuda Backup
8.6
IDrive
Retention options
Barracuda Backup
9.4
IDrive
Encryption
Barracuda Backup
9.4
IDrive

File Sharing & Management

Barracuda Backup
IDrive
4.0
Versioning
Barracuda Backup
IDrive
4.9
Video files
Barracuda Backup
IDrive
3.6
Audio files
Barracuda Backup
IDrive
3.6
Document collaboration
Barracuda Backup
IDrive
2.5
Access control
Barracuda Backup
IDrive
4.3
File search
Barracuda Backup
IDrive
5.3
Device sync
Barracuda Backup
IDrive
3.5

Cloud Storage Security & Administration

Barracuda Backup
IDrive
4.5
User and role management
Barracuda Backup
IDrive
2.7
File organization
Barracuda Backup
IDrive
6.6
Device management
Barracuda Backup
IDrive
4.2

Cloud Storage Platform

Barracuda Backup
IDrive
6.2
Performance
Barracuda Backup
IDrive
6.0
Reliability
Barracuda Backup
IDrive
6.9
Storage Reports
Barracuda Backup
IDrive
5.7

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Backup

Barracuda Backup 9.6
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

IDrive

IDrive 5.9
Based on 8 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Backup Editions & Modules

Additional Pricing Details

IDrive

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive Editions & Modules

Edition
Personal$52.121
Business$74.651
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Barracuda Backup
9.3
IDrive
5.7

Likelihood to Renew

Barracuda Backup
10.0
IDrive

Usability

Barracuda Backup
9.5
IDrive

Reliability and Availability

Barracuda Backup
7.0
IDrive

Performance

Barracuda Backup
9.0
IDrive

Support Rating

Barracuda Backup
9.6
IDrive
5.9

Implementation Rating

Barracuda Backup
8.0
IDrive

Scalability

Barracuda Backup
7.0
IDrive

Add comparison