Benefitfocus vs. Maxwell Health

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

Maxwell Health is well suited to assist employers with the administration of open enrollment for employees. It provides the employee the necessary information to make informed decisions, allows them to do so at a time and place of their choosing. Additionally, it can assist employers with an workflow that can be used whenever employee approval forms are required. Maxwell Health is not well suited to be used as an all encompassing employee personnel file. It has limitations on the information that can be attached to an employee record.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Creates Uniformity
• Ease of Use
• Helps answer any questions about benefits

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• The reporting takes some getting used to, but it is robust.
• ACA reporting data file is HUGE, a lot to look through.
• Admin email alerts are not super specific.

Incentivized

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

We currently use Paylocity for our payroll and some HR needs. Maxwell Health and Paylocity work together to share information. There are some features in Paylocity that work better, such as new employee orientation forms. This is more for forms that directly tie into the employee's record that affects their paycheck. Paylocity does not provide a way for employees to access benefit information and make selections.

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• Benefit Awareness
• Less work for HR
• A more productive solution for benefits

Incentivized