What users are saying about
4 Ratings
27 Ratings
4 Ratings
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Score 10 out of 100
27 Ratings
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Score 6.5 out of 100

Feature Set Ratings

  • Big Cartel ranks higher in 1 feature set: eCommerce Business Management

Online Storefront

10.0

Big Cartel

100%

Miva

Feature Set Not Supported
N/A
Big Cartel ranks higher in 7/7 features

Product catalog & listings

10.0
100%
1 Rating
N/A
0 Ratings

Product management

10.0
100%
1 Rating
N/A
0 Ratings

Branding

10.0
100%
1 Rating
N/A
0 Ratings

Mobile storefront

10.0
100%
1 Rating
N/A
0 Ratings

Product variations

10.0
100%
1 Rating
N/A
0 Ratings

Website integration

10.0
100%
1 Rating
N/A
0 Ratings

Visual customization

10.0
100%
1 Rating
N/A
0 Ratings

Online Shopping Cart

10.0

Big Cartel

100%

Miva

Feature Set Not Supported
N/A
Big Cartel ranks higher in 1/1 features

Checkout user experience

10.0
100%
1 Rating
N/A
0 Ratings

Online Payment System

10.0

Big Cartel

100%

Miva

Feature Set Not Supported
N/A
Big Cartel ranks higher in 1/1 features

eCommerce security

10.0
100%
1 Rating
N/A
0 Ratings

eCommerce Marketing

10.0

Big Cartel

100%

Miva

Feature Set Not Supported
N/A
Big Cartel ranks higher in 1/1 features

Promotions & discounts

10.0
100%
1 Rating
N/A
0 Ratings

eCommerce Business Management

10.0

Big Cartel

100%
7.9

Miva

79%
Big Cartel ranks higher in 4/4 features

Order processing

10.0
100%
1 Rating
7.9
79%
4 Ratings

Inventory management

10.0
100%
1 Rating
N/A
0 Ratings

Shipping

10.0
100%
1 Rating
N/A
0 Ratings

Custom functionality

10.0
100%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Big Cartel is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Big Cartel

100%
1 Rating
5.8

Miva

58%
20 Ratings

Likelihood to Renew

Big Cartel

N/A
0 Ratings
7.7

Miva

77%
15 Ratings

Usability

Big Cartel

N/A
0 Ratings
4.5

Miva

45%
5 Ratings

Availability

Big Cartel

N/A
0 Ratings
9.0

Miva

90%
2 Ratings

Support Rating

Big Cartel

N/A
0 Ratings
7.3

Miva

73%
5 Ratings

Online Training

Big Cartel

N/A
0 Ratings
9.0

Miva

90%
1 Rating

Implementation Rating

Big Cartel

N/A
0 Ratings
6.0

Miva

60%
8 Ratings

Product Scalability

Big Cartel

N/A
0 Ratings
10.0

Miva

100%
1 Rating

Likelihood to Recommend

Big Cartel LLC

It's well suited for simple e-commerce and basic inventory management needs.
Read full review

Miva

If you are familiar with online retail, you will find it easy to use and love the diverse way of arranging your store and products. If you are brand new to online retail, Miva Merchant has partners that can help you design the perfect present that is easy to maintain.
Read full review

Pros

Big Cartel LLC

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Read full review

Miva

  • The ability to quickly change the look and feel of any given page in the store. The storefront, category, product description, and all checkout pages are easily customize-able using simple HTML language.
  • With minimal effort, more sophisticated changes and behaviors of the store can be modified using MivaScript, the language Miva Merchant is built upon.
  • New features are very easy to add using a huge selection of 3rd party feature modules that typically sell for less that $100. Miva has so many features already built in, but if there is a major common feature not already in the code, it's almost a sure bet that there is a affordable and easy to install module that will meet your e-commerce business requirements.
  • Miva corporation provides a high level of free support 7 days a week and 24 hours a day.
Read full review

Cons

Big Cartel LLC

  • For our needs I really can't think of anything!
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Miva

  • The Miva admin area hasn't been the most user-friendly in the past. However, the admin in the the upcoming new Miva Merchant 9 Release has been completely revamped, is VERY user-friendly, and is formatted for desktop as well as mobile devices.
  • Some fairly standard ecommerce functionality like Gift Certificates, Coupons, Sale Prices, etc have previously required third-party modules or template customization. However, many of these features are being built into Miva Merchant upcoming releases.
Read full review

Pricing Details

Big Cartel

Starting Price

$0

Editions & Modules

Big Cartel editions and modules pricing
EditionModules
5 ProductsFree1
50 Products9.992
250 Products19.993
500 Products29.994

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Miva

Starting Price

Editions & Modules

Miva editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Miva employs a revenue-based pricing model. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue.

    Likelihood to Renew

    Big Cartel LLC

    No answers on this topic

    Miva

    For most clients, the MIVA Merchant platform, in combination with 3rd party plugins from ADS, Emporium Plus, eMediaSales and Sebenza, has all of the bells and whistles they need. While MIVA is lacking in a mobile friendly option and the ability to easily sell soft goods like mp3's or eBooks, these additions are coming to MIVA soon. The lack of connectivity to popular POS systems is also a negative for us. We will certainly continue to offer MIVA Merchant to clients.
    Read full review

    Usability

    Big Cartel LLC

    No answers on this topic

    Miva

    I won't say usability is all bad with Miva; basic product configuration isn't complicated and assigning products to categories works well. However, when you go beyond the most elementary tasks, things almost always become needlessly cumbersome and the information stored by the platform is inherently poorly organized. They've really hyped that Miva 9 released last year features a re-worked admin interface, but from our perspective they've simply given it a fresh coat of paint, made the layout passably mobile friendly, but yet still have not in a substantive way addressed the glaring deficiencies at the core of the platform itself. Adding custom admin area bookmarks is a band aid, not a proper fix.
    Read full review

    Reliability and Availability

    Big Cartel LLC

    No answers on this topic

    Miva

    I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.
    Read full review

    Support Rating

    Big Cartel LLC

    No answers on this topic

    Miva

    I would give 10, but there were a couple of times when I was misinformed and I had to do some unnecessary work. When you have to work on every product individually and then you discover you could have done it in bulk it kind of makes you roll your eyes back. I also have an issue still with some shipping settings that no one seems to understand. But the support team is super friendly, they are trying
    Read full review

    Implementation Rating

    Big Cartel LLC

    No answers on this topic

    Miva

    Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.
    Read full review

    Alternatives Considered

    Big Cartel LLC

    No answers on this topic

    Miva

    Miva is more costly than its competitors. [In my opinion] it's harder to set up and use and user interface is cumbersome. Requires costly customization for integration to services you get from Big Commerce or Shopify right out of the box. No Google Shopping integration. No Trust Pilot, no Zendesk, etc. [I think] Product Catalog management is not well thought out. [In my experience] you'll spend much more time tweaking Miva to get what you want out of it compared to Shopify, which is frankly, a joy to use.
    Read full review

    Scalability

    Big Cartel LLC

    No answers on this topic

    Miva

    Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.
    Read full review

    Return on Investment

    Big Cartel LLC

    • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
    Read full review

    Miva

    • Running a business in general (and this applies to e-commerce of course) involves not enough time to do too many things. Any place one can automate/streamline/ simplify some of these myriad things, you gain more time to focus on high value activities. We have found that the more we have been able to leverage Miva's capabilities (often with our own tools), the more time we can spend on marketing, sales and product development.
    Read full review

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