What users are saying about
4 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 4.3 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Tour de Force CRM
6.4
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
10.0
Workflow management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
Territory management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
10.0
Opportunity management
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
1.0
Contract management
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
Quote & order management
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
5.0
Interaction tracking
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
7.0
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
2.0

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Tour de Force CRM
5.5
Case management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
8.0
Call center management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
Help desk management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
3.0

Marketing Automation

Bitochon Sales CRM Portal
9.0
Tour de Force CRM
4.0
Lead management
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
7.0
Email marketing
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
1.0

CRM Project Management

Bitochon Sales CRM Portal
9.3
Tour de Force CRM
3.7
Task management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
1.0
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
7.0
Reporting
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
3.0

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Tour de Force CRM
8.0
Forecasting
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
8.0
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
8.0
Customizable reports
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
8.0

Customization

Bitochon Sales CRM Portal
8.8
Tour de Force CRM
6.0
Custom fields
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
6.0
Custom objects
Bitochon Sales CRM Portal
8.0
Tour de Force CRM
Scripting environment
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
API for custom integration
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
6.0

Security

Bitochon Sales CRM Portal
9.0
Tour de Force CRM
9.5
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
10.0
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
9.0

Social CRM

Bitochon Sales CRM Portal
8.5
Tour de Force CRM
Social data
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
Social engagement
Bitochon Sales CRM Portal
8.0
Tour de Force CRM

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Tour de Force CRM
3.0
Marketing automation
Bitochon Sales CRM Portal
9.0
Tour de Force CRM
3.0
Compensation management
Bitochon Sales CRM Portal
9.0
Tour de Force CRM

Platform

Bitochon Sales CRM Portal
10.0
Tour de Force CRM
8.0
Mobile access
Bitochon Sales CRM Portal
10.0
Tour de Force CRM
8.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Tour de Force CRM
7.0

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