What users are saying about
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Top Rated
593 Ratings

BlueJeans

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Top Rated
593 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans is a great collaboration tool for remote teams, both large and small. With solid video, audio and screen sharing tools it brings teams together for face-to-face dialogue which is crucial for running effective meetings and active participation with all attendees. I've experienced BlueJeans handling the demands of large scale company events including our monthly product reviews (attended by hundreds of employees) and company-wide meetings (Town Halls, etc.). It's used daily by most everyone at the company whether they are running meetings and/or attending and participating in other meetings.
Mike Galyen | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.2
High quality audio
BlueJeans
8.5
High quality video
BlueJeans
8.4
Low bandwidth requirements
BlueJeans
7.6
Mobile support
BlueJeans
8.3

Screen Sharing

BlueJeans
8.2
Desktop sharing
BlueJeans
8.8
Whiteboards
BlueJeans
7.7

Online Meetings / Events

BlueJeans
8.2
Calendar integration
BlueJeans
8.3
Meeting initiation
BlueJeans
8.6
Integrates with social media
BlueJeans
7.2
Record meetings / events
BlueJeans
8.7
Slideshows
BlueJeans
8.4

Online Events Collaboration

BlueJeans
8.2
Live chat
BlueJeans
8.4
Audience polling
BlueJeans
8.1
Q&A
BlueJeans
8.1

Online Events Security

BlueJeans
8.3
User authentication
BlueJeans
8.5
Participant roles & permissions
BlueJeans
8.2
Confidential attendee list
BlueJeans
8.2

Pros

BlueJeans

  • The ability to set global preferences on your account for things like "mute on entry" or "Don't show video" were a huge plus.
  • Plug-in integration with Outlook and Slack was very well built
  • Setting up reoccurring meetings within the app was a breeze
Adam Martin | TrustRadius Reviewer

Cons

BlueJeans

  • When using video this does put strain on older equipment. It causes large CPU spikes on laptops which can cause some inconvenience. A lighter weight protocol or application optimisation would be an advantage.
  • Enhancing the features for whiteboarding would be great.
  • An easy way for users to pin their local dial-in numbers so when needed meetings can be joined quickly without scrolling through the long list of numbers.
Kenny Thornton | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.5
Based on 12 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Performance

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

Support

BlueJeans

BlueJeans 8.9
Based on 8 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Implementation

BlueJeans

BlueJeans 9.0
Based on 8 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

Alternatives Considered

BlueJeans

BlueJeans is just as good, if not better in my opinion. For the price you pay to enter into this level of quality, you save loads compared to the competition. While the mantra of you get what you pay for might apply in a lot of situations, this isn' the case with BlueJeans. How they're able to compete at the same level if not above, at the price they charge, it's amazing to say the least.
Matthew Poletto | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

Return on Investment

BlueJeans

  • More productive leader planning meetings.
  • Improved relations with team members.
  • Brings a more personal touch when you are talking with a prospect or team member that doesn't live nearby.
  • If something happens where you can't meet in person - this is the next best thing!
Kymber Williams | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

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