What users are saying about

BlueJeans

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Top Rated
441 Ratings

BlueJeans

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
441 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

BlueJeans

BlueJeans is well-suited for our group meetings of about 15 people, and also well-suited for one-on-one screen sharing. Something along that line that I like is also the feature of "screen share only." Sometimes I start talking to someone on the phone, and we realize it would be better to see each other's screens. I can give them my permanent personal meeting ID and we can join as "screen share only," still talking on the phone, so that we don't have to switch audio but can just keep talking as we get the screen set up. As for where it's less appropriate, if you are screen sharing and rely a lot on chat, especially chat that cannot be seen by others, it's not well-suited for that.
J Lee Harshbarger profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.3
High quality audio
BlueJeans
8.5
High quality video
BlueJeans
8.6
Low bandwidth requirements
BlueJeans
7.6
Mobile support
BlueJeans
8.4

Screen Sharing

BlueJeans
8.3
Desktop sharing
BlueJeans
8.8
Whiteboards
BlueJeans
7.8

Online Meetings / Events

BlueJeans
8.2
Calendar integration
BlueJeans
8.2
Meeting initiation
BlueJeans
8.5
Integrates with social media
BlueJeans
7.5
Record meetings / events
BlueJeans
8.7
Slideshows
BlueJeans
8.4

Online Events Collaboration

BlueJeans
8.2
Live chat
BlueJeans
8.4
Audience polling
BlueJeans
8.1
Q&A
BlueJeans
8.2

Online Events Security

BlueJeans
8.2
User authentication
BlueJeans
8.4
Participant roles & permissions
BlueJeans
8.1
Confidential attendee list
BlueJeans
8.1

Pros

  • Ease of use, no exhaustive directions needed. Sign on and follow the prompts
  • Never a struggle. Send out the room link, and they are on
  • Affordable
  • Communication of updates helps keep us informed
Heather McNulty profile photo

Cons

  • We would love to have multiple rooms accessed
  • Since we are a small company only using internally, the bigger packages don’t make sense for us, but would be interested in a middle ground
  • You guys really do a great job
Heather McNulty profile photo

Likelihood to Renew

BlueJeans8.5
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

Usability

BlueJeans8.8
Based on 209 answers
Blue Jeans is easy to centrally administrate from an office computer, as far as establishing planned meeting times and schedules, and users only need to know their meeting number and the times of the meetings. We did find out early that it is best for the school to post meeting times in a variety of time zones. Students need to know schedules based upon their local time. Any user must have the meeting number in order to attend, and BlueJeans can be set to only allow certain users into a meeting. So it is easy to use with good security.
Daniel P. Geer, MMin, MATS profile photo

Reliability and Availability

BlueJeans10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Performance

BlueJeans9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Support

BlueJeans8.7
Based on 7 answers
Support is pretty good and reliable. The confusing part on our end is that we seem to meet a new support person every 2-3 months...
Marcus Manderson profile photo

Online Training

BlueJeans8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Implementation

BlueJeans9.0
Based on 7 answers
It was not as hard as initially thought
Marcus Manderson profile photo

Alternatives Considered

Zoom, GoToMeeting, UberConference, Highfive, Skype, Hangouts, WebEx
Brett Hill profile photo

Scalability

BlueJeans8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Return on Investment

  • It has absolutely brought our team closer on a daily basis and improved our team communications greatly.
  • The ability to connect team members daily from Northern California, Southern California, Colorado, Georgia and Italy (yes Italy) has been a game-changer for us.
  • I cannot say enough good things about the Dolby Voice Room application joined with BlueJeans functionality. It was everything we wanted and more! No expensive and unattractive cabling, high resolution 4K video, impeccable sound, and ease of use.
Grady Cartwright profile photo

Pricing Details

BlueJeans

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details