What users are saying about
This review does not include a rating.
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
453 Ratings
This review does not include a rating.

Cisco Jabber

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
453 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Project Management

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    6.5

    Cisco Jabber

    65%
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.3
    73%
    73 Ratings

    Gantt Charts

    N/A
    0 Ratings
    5.7
    57%
    10 Ratings

    Scheduling

    N/A
    0 Ratings
    6.9
    69%
    82 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.0
    60%
    17 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.1
    81%
    125 Ratings

    Search

    N/A
    0 Ratings
    7.3
    73%
    114 Ratings

    Visual planning tools

    N/A
    0 Ratings
    4.1
    41%
    17 Ratings

    Communication

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    6.1

    Cisco Jabber

    61%
    Cisco Jabber ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.8
    88%
    154 Ratings

    Notifications

    N/A
    0 Ratings
    8.4
    84%
    154 Ratings

    Discussions

    N/A
    0 Ratings
    7.7
    77%
    132 Ratings

    Surveys

    N/A
    0 Ratings
    4.9
    49%
    15 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    5.3
    53%
    20 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    4.0
    40%
    12 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    2.0
    20%
    12 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.9
    79%
    58 Ratings

    File Sharing & Management

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    6.7

    Cisco Jabber

    67%
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    7.6
    76%
    72 Ratings

    Video files

    N/A
    0 Ratings
    7.0
    70%
    105 Ratings

    Audio files

    N/A
    0 Ratings
    7.6
    76%
    110 Ratings

    Document collaboration

    N/A
    0 Ratings
    7.4
    74%
    90 Ratings

    Access control

    N/A
    0 Ratings
    6.8
    68%
    31 Ratings

    Advanced security features

    N/A
    0 Ratings
    6.7
    67%
    33 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    5.0
    50%
    10 Ratings

    Device sync

    N/A
    0 Ratings
    5.7
    57%
    22 Ratings

    Attribute Ratings

      Likelihood to Recommend

      Boardwalk Communicator

      N/A
      0 Ratings
      8.1

      Cisco Jabber

      81%
      162 Ratings

      Likelihood to Renew

      Boardwalk Communicator

      N/A
      0 Ratings
      5.6

      Cisco Jabber

      56%
      6 Ratings

      Usability

      Boardwalk Communicator

      N/A
      0 Ratings
      9.0

      Cisco Jabber

      90%
      8 Ratings

      Support Rating

      Boardwalk Communicator

      N/A
      0 Ratings
      7.9

      Cisco Jabber

      79%
      24 Ratings

      Likelihood to Recommend

      Boardwalk Communicator

      No answers on this topic

      Cisco Jabber

      I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
      Mohammad Mashmoushi | TrustRadius Reviewer

      Pros

      Boardwalk Communicator

      No answers on this topic

      Cisco Jabber

      • Easy connection with internal and external colleagues via syncing with Outlook contacts.
      • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
      • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
      Anonymous | TrustRadius Reviewer

      Cons

      Boardwalk Communicator

      No answers on this topic

      Cisco Jabber

      • Stability depends on internet connection more than it needs to
      • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
      • Expensive pricing and pricing model for big organizations (per license)
      ozan guner | TrustRadius Reviewer

      Pricing Details

      Boardwalk Communicator

      General

      Free Trial
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Entry-level set up fee?

      Starting Price

      $10 per month

      Boardwalk Communicator Editions & Modules

      Additional Pricing Details

      Cisco Jabber

      General

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services
      Entry-level set up fee?
      No

      Starting Price

      $50 Per License

      Cisco Jabber Editions & Modules

      Edition
      Jabber for Desktop$50.001
      1. Per License
      Additional Pricing Details

      Likelihood to Renew

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Cisco Jabber

      Cisco Jabber 5.6
      Based on 6 answers
      I don’t have access to video features.) In an age when our smartphones
      do everything but call our friends, family, or clients, it’s refreshing
      to have a desktop app that can make calls in the smartphone’s place. It
      seems appropriate in a time when we’re all worried about the robots
      rising and taking over the world. Why not transfer the functionality of a
      telephone to the same computer where we program those world-dominating
      robots? It’s practical. Cisco Jabber takes the classic idea of making
      calls with a phone and puts it in the same place where we spend most of
      our worktime. This frees up desk space, as well as keeps the smartphone
      available for what it was invented to do: take Instagram photos. Not to
      mention, because it has its own number, it makes it easier to contact
      clients without having to give them your personal phone number. Need to
      make a call, but you don’t want to share your home phone? Cisco Jabber
      makes that easy. And best of all, because you call through your
      computer, all you need is a microphone to speak and speakers to listen,
      and you never have to pick up the phone at all. If you hate having
      sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
      have access to phone features only, and Cisco Jabber has more available
      that I can’t use, I can see where it may also be a pro for business
      owners that Cisco apparently allows custom features availability for
      users, depending on roles.
      Siddharth Goyal | TrustRadius Reviewer

      Usability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Cisco Jabber

      Cisco Jabber 9.0
      Based on 8 answers
      There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
      Kaitlin Tucker | TrustRadius Reviewer

      Support Rating

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Cisco Jabber

      Cisco Jabber 7.9
      Based on 24 answers
      Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
      Debbie Johnson | TrustRadius Reviewer

      Alternatives Considered

      Boardwalk Communicator

      No answers on this topic

      Cisco Jabber

      In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
      Jian Groenewald | TrustRadius Reviewer

      Return on Investment

      Boardwalk Communicator

      No answers on this topic

      Cisco Jabber

      • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
      • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
      Eric Taylor | TrustRadius Reviewer

      Add comparison