BoldDesk vs. Desk.com (discontinued)
BoldDesk vs. Desk.com (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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BoldDesk | N/A | BoldDesk by Syncfusion helps users to streamline their support operations and enhance customer satisfaction with agent-based packages and options that cover unlimited agents. Syncfusion's support team is available at every stage of implementation to help BoldDesk clients move forward with confidence, secure in the knowledge that they'll receive they level of service they should be able to expect from a help desk solution provider. Key… | $35 per month for 3 agents | |
Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
BoldDesk | Desk.com (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Pricing information is accurate as of May 7, 2024. Monthly billing plans also available. | — | ||||||||||||||
More Pricing Information |
BoldDesk | Desk.com (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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BoldDesk | Desk.com (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BoldDesk | Desk.com (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 8.4 (14 ratings) |
Usability | - (0 ratings) | 8.3 (19 ratings) |
Availability | - (0 ratings) | 1.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.2 (21 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
BoldDesk | Desk.com (discontinued) | |
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Likelihood to Recommend | Syncfusion No answers on this topic | Discontinued Products |
Pros | Syncfusion No answers on this topic | Discontinued Products |
Cons | Syncfusion No answers on this topic | Discontinued Products |
Likelihood to Renew | Syncfusion No answers on this topic | Discontinued Products |
Usability | Syncfusion No answers on this topic | Discontinued Products |
Reliability and Availability | Syncfusion No answers on this topic | Discontinued Products |
Performance | Syncfusion No answers on this topic | Discontinued Products |
Support Rating | Syncfusion No answers on this topic | Discontinued Products |
Implementation Rating | Syncfusion No answers on this topic | Discontinued Products |
Alternatives Considered | Syncfusion No answers on this topic | Discontinued Products |
Return on Investment | Syncfusion No answers on this topic | Discontinued Products |
ScreenShots | BoldDesk Screenshots | Desk.com (discontinued) Screenshots |