What users are saying about
6 Ratings
15 Ratings
6 Ratings
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Score 4 out of 100
15 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

BookingBug

I think that Booking Bug is incredibly well suited for small to medium sized businesses needing a service to allow careful management of bookings and client data
Mark Stevens profile photo

TimeTrade

It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
Robbin Block profile photo

Pros

BookingBug

  • The best feature about Bookingbug is the way that we can set up our courses so very easily. Nothing quite like it elsewhere. It's a joy to use when I need to amend a course. An event template is set up, then all dates are based on the template. So the Administrator need not set up each course event individually. To amend, we amend the template and all amendments are cascaded down to all dates set up for that specific event.
  • Another feature that's very important is, of course, the link with Paypal and other online payment system. When full payment is received, it receives communication from Paypal that payment has been made at which time Bookingbug notifies us by email that a booking has been made. There is peace of mind and guarantee that the payment has been received.
  • When Booking does not receive notification of payment, the administrator can set the booking to be cancelled at a set number of hours after the booking was set up. You can set this up to one day or 2 hours. The client is informed of this period of time automatically to give them time to make the payment.
  • There is an optional password setup for each client. A client who may use Bookingbug again may be better off setting up their passwords. They can log in to their Bookingbug account when they need to book another course at another time.
  • A very good feature is the coupons and deals. I've used coupons, very easy to use, as with other parts of Bookingbug, and very easy to customise. You can use coupons to give discounts to your regular customers, or to those who book multiple courses/places, etc. I use this a lot.
Bebie McCarthy profile photo

TimeTrade

  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
Evan Loeb profile photo

Cons

BookingBug

  • The main area of improvement for me is the customer interface could be a little easier to use and more flexible with the layout of the controls.
Jason Woodford profile photo

TimeTrade

  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
Michelle Braun profile photo

Likelihood to Renew

BookingBug

BookingBug 8.8
Based on 3 answers
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
Mark Stevens profile photo

TimeTrade

No score
No answers yet
No answers on this topic

Usability

BookingBug

BookingBug 8.2
Based on 1 answer
It would have been 10 were it not for some feedback from clients re multiple bookings.
Bebie McCarthy profile photo

TimeTrade

No score
No answers yet
No answers on this topic

Support

BookingBug

No score
No answers yet
No answers on this topic

TimeTrade

TimeTrade 8.0
Based on 2 answers
Their support team often gets back to us promptly and is very helpful.
Jared Wacht profile photo

Alternatives Considered

BookingBug

The main product we looked at was Event-bright but it could not offer the number of ticketing options we required.
Jason Woodford profile photo

TimeTrade

TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
Jarod Bonino profile photo

Scalability

BookingBug

BookingBug 9.1
Based on 1 answer
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
Bebie McCarthy profile photo

TimeTrade

No score
No answers yet
No answers on this topic

Return on Investment

BookingBug

  • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
  • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
  • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
  • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
Mark Stevens profile photo

TimeTrade

  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
Robbin Block profile photo

Pricing Details

BookingBug

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BookingBug Editions & Modules

Edition
Solo$19.951
Small$34.952
Medium$69.953
Enterprise$3504
  1. per Month (1 user, 200 bookings/month)
  2. per Month (5 users, 500 bookings/month)
  3. per Month (10 users, 2,000 bookings/month)
  4. and up per Month (contact for pricing)
Additional Pricing Details

TimeTrade

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TimeTrade Editions & Modules

Additional Pricing Details

Add comparison