Brand Embassy (discontinued) vs. WixAnswers.com
Brand Embassy (discontinued) vs. WixAnswers.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
WixAnswers.com | N/A | Wix Answers is a customer support solution that aims to consolidate all support channels in one place—a ticketing system, knowledge management, call center, live chat and built-in analytics. Wix Answers provides: A single view for all real-time and offline support channels No more switching between tabs to resolve an issue Proactive tools for customers across their entire journey Support stakeholders and decision-makers can… | $24 per agent / per month |
Brand Embassy (discontinued) | WixAnswers.com | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $80 per user, per month | ||||||||||||||
Additional Details | — | The unlimited package ($80/month per user) includes all support channels in one platform. | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | WixAnswers.com | |
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Self Help Community |
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Brand Embassy (discontinued) | WixAnswers.com | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | WixAnswers.com | |
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Likelihood to Recommend | 2.0 (12 ratings) | 7.3 (1 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | WixAnswers.com | |
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Likelihood to Recommend | Discontinued Products | WixAnswers.com |
Pros | Discontinued Products | WixAnswers.com |
Cons | Discontinued Products | WixAnswers.com |
Likelihood to Renew | Discontinued Products | WixAnswers.com No answers on this topic |
Usability | Discontinued Products | WixAnswers.com No answers on this topic |
Support Rating | Discontinued Products | WixAnswers.com No answers on this topic |
Alternatives Considered | Discontinued Products | WixAnswers.com |
Return on Investment | Discontinued Products | WixAnswers.com |
ScreenShots | Brand Embassy (discontinued) Screenshots | WixAnswers.com Screenshots |