What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 13 reviews and ratings
94 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 94 reviews and ratings
Feature Set Ratings
Recruiting / ATS

7.9
Bullhorn Jobscience (discontinued)
79%
Freshworks CRM (formerly Freshsales)
Feature Set Not Supported
N/A
Bullhorn Jobscience (discontinued) ranks higher in 3/3 features
Bullhorn Jobscience (discontinued) ranks higher in 3/3 features
Resume Management

8.0
80%
6 Ratings
N/A
0 Ratings
Candidate Search

8.3
83%
6 Ratings
N/A
0 Ratings
Reporting

7.4
74%
6 Ratings
N/A
0 Ratings
Sales Force Automation

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.0
Freshworks CRM (formerly Freshsales)
80%
Freshworks CRM (formerly Freshsales) ranks higher in 7/7 features
Freshworks CRM (formerly Freshsales) ranks higher in 7/7 features
Customer data management / contact management

N/A
0 Ratings
8.5
85%
51 Ratings
Workflow management

N/A
0 Ratings
8.6
86%
49 Ratings
Territory management

N/A
0 Ratings
9.0
90%
40 Ratings
Opportunity management

N/A
0 Ratings
7.9
79%
44 Ratings
Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
8.1
81%
50 Ratings
Interaction tracking

N/A
0 Ratings
8.3
83%
50 Ratings
Channel / partner relationship management

N/A
0 Ratings
6.0
60%
38 Ratings
Marketing Automation

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.9
Freshworks CRM (formerly Freshsales)
89%
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Lead management

N/A
0 Ratings
9.0
90%
46 Ratings
Email marketing

N/A
0 Ratings
8.7
87%
47 Ratings
CRM Project Management

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.5
Freshworks CRM (formerly Freshsales)
85%
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Task management

N/A
0 Ratings
8.5
85%
46 Ratings
Reporting

N/A
0 Ratings
8.5
85%
48 Ratings
CRM Reporting & Analytics

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.4
Freshworks CRM (formerly Freshsales)
84%
Freshworks CRM (formerly Freshsales) ranks higher in 3/3 features
Freshworks CRM (formerly Freshsales) ranks higher in 3/3 features
Forecasting

N/A
0 Ratings
8.3
83%
42 Ratings
Pipeline visualization

N/A
0 Ratings
8.7
87%
50 Ratings
Customizable reports

N/A
0 Ratings
8.1
81%
44 Ratings
Customization

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.2
Freshworks CRM (formerly Freshsales)
82%
Freshworks CRM (formerly Freshsales) ranks higher in 3/3 features
Freshworks CRM (formerly Freshsales) ranks higher in 3/3 features
Custom fields

N/A
0 Ratings
8.3
83%
48 Ratings
Custom objects

N/A
0 Ratings
8.3
83%
39 Ratings
API for custom integration

N/A
0 Ratings
7.9
79%
36 Ratings
Security

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
8.4
Freshworks CRM (formerly Freshsales)
84%
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Freshworks CRM (formerly Freshsales) ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings
8.4
84%
39 Ratings
Role-based user permissions

N/A
0 Ratings
8.4
84%
44 Ratings
Platform

Bullhorn Jobscience (discontinued)
Feature Set Not Supported
N/A
9.5
Freshworks CRM (formerly Freshsales)
95%
Freshworks CRM (formerly Freshsales) ranks higher in 1/1 features
Freshworks CRM (formerly Freshsales) ranks higher in 1/1 features
Mobile access

N/A
0 Ratings
9.5
95%
46 Ratings
Attribute Ratings
- Freshworks CRM (formerly Freshsales) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.5
Bullhorn Jobscience (discontinued)
75%
6 Ratings
8.3
Freshworks CRM (formerly Freshsales)
83%
54 Ratings
Usability

Bullhorn Jobscience (discontinued)
N/A
0 Ratings
8.8
Freshworks CRM (formerly Freshsales)
88%
6 Ratings
Support Rating

Bullhorn Jobscience (discontinued)
N/A
0 Ratings
7.2
Freshworks CRM (formerly Freshsales)
72%
5 Ratings
Likelihood to Recommend
Bullhorn Jobscience (discontinued)
Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.

Verified User
Administrator in Corporate
Staffing and Recruiting Company, 51-200 employeesFreshworks CRM (formerly Freshsales)
If you are a smaller organization you are probably ok to use [Freshworks CRM (formerly Freshsales)] vs Salesforce - you will save money and still get some great features. I would not recommend for a very large enterprise. It is also challenging to have the support come from another region although they do try to be very responsive.

Verified User
Manager in Sales
Telecommunications Company, 11-50 employeesPros
Bullhorn Jobscience (discontinued)
- JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software.
- JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue.
- JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations.
- JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface.
Director of Recruiting Operations
Quantix, Inc.Staffing and Recruiting, 51-200 employees
Freshworks CRM (formerly Freshsales)
- It helps you automate your onboarding process for new leads.
- It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
- It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Owner
All My Web NeedsMarketing & Advertising, 1-10 employees
Cons
Bullhorn Jobscience (discontinued)
- Multiple users - when multiple users edit a page, it doesn't show that there is someone else on the page and it only lets one person edit which can cause the information to be lost.
- Action grid - it is a helpful page to use however it is extremely slow and takes a long time to load and can be a bit finicky.
- It's simple - this is is also a positive, but I also think there could be additional resources added to it to make it more up to date and advanced.

Verified User
Employee in Human Resources
Staffing and Recruiting Company, 11-50 employeesFreshworks CRM (formerly Freshsales)
- Persistent and pervasive down time
- Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
- Slow and unhelpful customer service
- Account management doesn't understand our business or what we're trying to accomplish
- Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
- Lead and contact records have gone missing and FreshSales is unable to recover data

Verified User
Director in Sales
Internet Company, 11-50 employeesPricing Details
Bullhorn Jobscience (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$100 Per User per Month
Bullhorn Jobscience (discontinued) Editions & Modules
Edition
Practice | $1001 |
---|---|
Placement | $1251 |
Workforce | $1331 |
- Per User per Month
Additional Pricing Details
—Freshworks CRM (formerly Freshsales)
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$19 per user per month, billed annually
Freshworks CRM (formerly Freshsales) Editions & Modules
Edition
Customer-for-Life Cloud - Growth | $29.001 |
---|---|
Customer-for-Life Cloud - Pro | $69.001 |
Customer-for-Life Cloud - Enterprise | $125.001 |
Sales Cloud - Growth | $29.001 |
Sales Cloud - Pro | $59.001 |
Sales Cloud - Enterprise | $99.001 |
Marketing Cloud - Growth | $19.001 |
Marketing Cloud - Pro | $59.001 |
Marketing Cloud - Enterprise | $99.001 |
- per user per month, billed annually
Additional Pricing Details
—Usability
Bullhorn Jobscience (discontinued)
No score
No answers yet
No answers on this topic
Freshworks CRM (formerly Freshsales)
Freshworks CRM (formerly Freshsales) 8.8
Based on 6 answers
It has all a Tech sales company would need. I did run into some issues with the setup and importing initially but the response time and help from the support team were unbelievable and accurate. I was able to solve most of the issues that made me switch from basic Excel and Zoho CRM.
Senior executive - Business Development
Indium SoftwareInformation Technology & Services, 1001-5000 employees
Support Rating
Bullhorn Jobscience (discontinued)
No score
No answers yet
No answers on this topic
Freshworks CRM (formerly Freshsales)
Freshworks CRM (formerly Freshsales) 7.2
Based on 5 answers
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
Senior executive - Business Development
Indium SoftwareInformation Technology & Services, 1001-5000 employees
Alternatives Considered
Bullhorn Jobscience (discontinued)
We use Jobscience to add candidates, upload resumes, and have certain fields such as Name, Location, Compensation Details, Non-compete Details, Packet highlights, and of course the Resume field, all of which are required in order to create a packet to submit to our clients. These packets are created using Conga ActionGrid, so Jobscience allows us to input all the information, and it would be great if we could create a packet directly through Jobscience, but we require Conga ActionGrid, as that is then used in Adobe PDF to create the final packet.
Supply Chain & Logistics Recruiting Coordinator
CS RecruitingHuman Resources, 11-50 employees
Freshworks CRM (formerly Freshsales)
Close.io has less features, costs more, and equally has an inside sales team focus, rather than being just as suitable for both inside and outside sales.Having said this, Close.io has important features and smart automations, a cleaner interface (easier for non-techs to use), and has very strong integrations using Zapier, plus SMS-based support.Where Freshsales won for us is that it ended up being nearly half the cost of Close.io, as well as included telephony support for our local country (Australia), whereas Close.io comes with USA/Canada numbers and requires the top pricing tier to include calls to other countries. We needed a telephony system that worked well for making and receiving from Australia.Freshsales won for us because their pricing is at a good point, had the telephony requirements we needed, and all the features that we required were good enough, or we found a workaround.

Verified User
Manager in Sales
Information Technology and Services Company, 1-10 employeesReturn on Investment
Bullhorn Jobscience (discontinued)
- It is convenient because I can see nationwide activity logged in the database from other locations in real time.
- It's not a negative impact, just isn't as lead-generation or easy to use for candidate pool search as I would like.
Business Solutions Manager
Ultimate StaffingStaffing and Recruiting, 501-1000 employees
Freshworks CRM (formerly Freshsales)
- It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
- The reporting functions help me stay on track of sales opportunities.
- The task reminders help me accelerate how quickly deals come together.
Founder and Creative Director
Avastar MarketingInternet, 1-10 employees