13 Ratings
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Score 7.7 out of 100
Top Rated
65 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Bullhorn Jobscience (discontinued)

Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

If you're looking for an extremely cheap, bare-bones CRM that will house a few hundred contacts that you manually enter, FreshSales is probably a fine solution for you. If you're running a sales or customer success team with any sort of scale or sophistication, this system will be unable to support your needs. I used to be an advocate of FreshSales as a good starter CRM, but due to all of their issues with downtime and bugs - and the fact that they deleted over half of our user data (20,000+ records) - I would strongly recommend that you avoid this company and spend a little extra to get something reliable.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn Jobscience (discontinued)
7.9
Freshworks CRM (formerly Freshsales)
Resume Management
Bullhorn Jobscience (discontinued)
8.0
Freshworks CRM (formerly Freshsales)
Candidate Search
Bullhorn Jobscience (discontinued)
8.3
Freshworks CRM (formerly Freshsales)
Reporting
Bullhorn Jobscience (discontinued)
7.4
Freshworks CRM (formerly Freshsales)

Sales Force Automation

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.7
Customer data management / contact management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.0
Workflow management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.6
Territory management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.8
Opportunity management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.0
Integration with email client (e.g., Outlook or Gmail)
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.2
Interaction tracking
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.6
Channel / partner relationship management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.3

Marketing Automation

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.7
Lead management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.0
Email marketing
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.3

CRM Project Management

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.6
Task management
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.5
Reporting
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.7

CRM Reporting & Analytics

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.9
Forecasting
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.3
Pipeline visualization
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.2
Customizable reports
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.1

Customization

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.7
Custom fields
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.9
Custom objects
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
9.0
API for custom integration
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.3

Security

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.9
Single sign-on capability
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.9
Role-based user permissions
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.8

Platform

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.1
Mobile access
Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.1

Pros

Bullhorn Jobscience (discontinued)

  • JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software.
  • JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue.
  • JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations.
  • JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface.
Elias Cobb | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Brandon Howard | TrustRadius Reviewer

Cons

Bullhorn Jobscience (discontinued)

  • Multiple users - when multiple users edit a page, it doesn't show that there is someone else on the page and it only lets one person edit which can cause the information to be lost.
  • Action grid - it is a helpful page to use however it is extremely slow and takes a long time to load and can be a bit finicky.
  • It's simple - this is is also a positive, but I also think there could be additional resources added to it to make it more up to date and advanced.
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • Automation ('workflows') need a bit of work. In comparison to other sales CRMs that automatically 'nudge' sales staff when a phone call or email hasn't been returned (for example), these nudges can be created as 'tasks' in Freshsales, but only by someone who knows what they're doing, setting explicit trigger and action rules that don't always cover all scenarios.
  • Event tracking with Segment (or just with their JS library) is a little bit haphazard. I'm sure it works well for in-app actions, but if a user visits your website and interacts with you and you aren't using the Freshsales forms on your website, it can be hard to identify users and track website visits and actions etc.
  • Learning curve– seems to be aimed at users with a bit more technical know-how; so might work well for SaaS sales teams or sales engineers, but not so much for users in other industries. Our non-technical staff have found it to be confusing.
  • Mobile Application– works very well as a contact directory, retrieving a quick overview of interactions, and now you can place voice notes that sync with the web app; these features aren't necessarily critical to our field salespeople. A user will still need to 'come back to the office' to retrieve missed voicemails, update deals notes, as well as place calls from their VoIP number. Freshsales will forward calls to a mobile, but won't allow the sales staff to place calls from their mobile device using their VoIP numbers (or receive calls from these lines).
Anonymous | TrustRadius Reviewer

Usability

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Freshworks CRM (formerly Freshsales)

Freshworks CRM (formerly Freshsales) 8.2
Based on 1 answer
I'm only trained in one portion of it, and I find that easy enough to maneuver. It's not an everyday must use product for me, so the fact that I can come back after days off and still find my way very easily speaks to the UI of the product
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bullhorn Jobscience (discontinued)

We use Jobscience to add candidates, upload resumes, and have certain fields such as Name, Location, Compensation Details, Non-compete Details, Packet highlights, and of course the Resume field, all of which are required in order to create a packet to submit to our clients. These packets are created using Conga ActionGrid, so Jobscience allows us to input all the information, and it would be great if we could create a packet directly through Jobscience, but we require Conga ActionGrid, as that is then used in Adobe PDF to create the final packet.
Shalini Gandhi | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

Price, special offersSupport in our local place via partnersSimplicity of useFlexible API and already done integrations with G Suite and Office 365Between the users, they have chosen Freshsales as more easy to use.
Renan Otero | TrustRadius Reviewer

Return on Investment

Bullhorn Jobscience (discontinued)

  • It is convenient because I can see nationwide activity logged in the database from other locations in real time.
  • It's not a negative impact, just isn't as lead-generation or easy to use for candidate pool search as I would like.
Elizabeth Rodriguez | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Dan Styklunas | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn Jobscience (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bullhorn Jobscience (discontinued) Editions & Modules

Edition
Practice$1001
Placement$1251
Workforce$1331
  1. Per User per Month
Additional Pricing Details

Freshworks CRM (formerly Freshsales)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Freshworks CRM (formerly Freshsales) Editions & Modules

Edition
Customer-for-Life Cloud - Growth$29.001
Customer-for-Life Cloud - Pro$69.001
Customer-for-Life Cloud - Enterprise$125.001
Sales Cloud - Growth$29.001
Sales Cloud - Pro$59.001
Sales Cloud - Enterprise$99.001
Marketing Cloud - Growth$19.001
Marketing Cloud - Pro$59.001
Marketing Cloud - Enterprise$99.001
  1. per user per month, billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bullhorn Jobscience (discontinued)
7.5
Freshworks CRM (formerly Freshsales)
8.8

Usability

Bullhorn Jobscience (discontinued)
Freshworks CRM (formerly Freshsales)
8.2

Add comparison