What users are saying about
6 Ratings
8 Ratings
6 Ratings
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Score 7.5 out of 100
8 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

BWise

Well suited for general compliance, multiple initiatives, and integration with TeamMate.SAP GRC Process control may be better suited for an SAP environment.Oracle GRC may be better suited for an Oracle environment.Overall, BWise is a very cost effective, and flexible solution.
Anonymous | TrustRadius Reviewer

Nexthink

Nexthink is very well suited to support your ITSM solutions, assist in root cause analysis, project investigations/planning, device tagging, inventory and compliance management, proactive remediation, etc. In those regards it really is lightning in a bottle.While Nexthink can certainly act as a CMDB, I would not use it as such - it can support a repository but should not be the repository. It goes way beyond an APM, so if you're just looking for an APM, Nexthink does do that, but it does a lot more too.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Governance, Risk & Compliance

BWise
8.3
Nexthink
Common repository of GRC items
BWise
8.7
Nexthink
Risk management
BWise
8.1
Nexthink
Integration with Corporate Performance Management (CPM) systems
BWise
7.0
Nexthink
GRC policy management
BWise
8.7
Nexthink
Incident management
BWise
9.0
Nexthink

Pros

BWise

  • Great reporting tool (uses SAP Business Objects). It is quite flexible on types of reports that can be created and supported. Also the reporting consultants are very competent and nice.
  • Highly customizable solution: almost everything can be tailored to an organization's needs, assessments, audits, issues, recommendations, tasks, etc. However, there's a trade-off between customization and the integration of different areas of the organization.
  • Increases visibility and efficiency in the organization. BWise offers centralized repositories (catalogs) that can be easily accessed and used by everyone in the organization (e.g. Process catalog, Policies and Procedures catalog, Risks, Controls, Laws catalogs, etc.). Also, the application allows findings on controls tested by Audit to be automatically reflected in controls monitored by SOX for example, without the need for SOX to retest them. So one area can leverage on the work of other areas increasing operational efficiency.
  • Increases integration and avoids silos. By choosing the correct design (e.g. Risk Workshops instead of Open Assessments), one area can see and benefit from another areas' work. An example was mentioned above; another would be Operational Risk area considering the results of Business Continuity, Vendor Management, Info Security, etc. assessments when carrying out theirs. Additionally, processes can be integrated: when contracting a new vendor for instance, one can include questions about data confidentiality and usage of models in the Vendor risk assessment. Answers to these could then trigger Info Sec / Model Risk assessments.
  • Increases accountability. Application provides full audit/change log with the type of change, name of executor, and date of change.
  • Easier follow-up. BWise sends automatic emails with reminders to the people required to take action on an issue, assessment, etc.
Anonymous | TrustRadius Reviewer

Nexthink

  • Ease of data gathering
  • Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers)
  • Support. Nexthink has always provided great levels of support when needed.
Anonymous | TrustRadius Reviewer

Cons

BWise

  • Integration with SAP for continuous control monitoring.
  • Control mapping to standards: ISO; COSO; COBIT; HIPAA; SP800_53 (NIST); FedRAMP; PCI_DSS; BITS; GAAP; AICPA; BSI; CCM; COPPA; CSA
  • Surveys.
Anonymous | TrustRadius Reviewer

Nexthink

  • The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy.
  • Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting.
  • Parity on Mac and Linux products. This is improving though.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BWise

BWise 9.0
Based on 1 answer
BWIse is very flexible, and an affordable GRC tool.
Anonymous | TrustRadius Reviewer

Nexthink

No score
No answers yet
No answers on this topic

Usability

BWise

BWise 9.0
Based on 1 answer
I found BWise to be very intuitive and user friendly.
Anonymous | TrustRadius Reviewer

Nexthink

No score
No answers yet
No answers on this topic

Support Rating

BWise

BWise 9.0
Based on 1 answer
BWise support is knowledgeable and responsive. Bug fixes and development are also timely and ongoing.
Anonymous | TrustRadius Reviewer

Nexthink

No score
No answers yet
No answers on this topic

Implementation Rating

BWise

BWise 8.0
Based on 1 answer
The main issues were managing the internal conflicts and competing objectives, rather than the capability and implementation of BWise itself.
Anonymous | TrustRadius Reviewer

Nexthink

No score
No answers yet
No answers on this topic

Alternatives Considered

BWise

Wasn't personally involved in the vendor selection process. I am aware that one of the main drivers for selecting BWise was cost (I believe BWise total project cost was several times lower than MetricStream's).
Anonymous | TrustRadius Reviewer

Nexthink

Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them.
Anonymous | TrustRadius Reviewer

Return on Investment

BWise

  • Increased employee efficiency especially considering incident management and follow up.
  • Increased visibility and senior management information/awareness.
  • Increased employee accountability.
  • Reduction of silos.
Anonymous | TrustRadius Reviewer

Nexthink

  • Nexthink has been invaluable at quickly finding application roll-outs that could negatively affect our environment, in most cases before users even report them.
  • Nexthink has helped us consolidate and gain visibility in our environment, further standardizing naming conventions, hierarchies, etc.
  • Nexthink has integrated with our ITSM solutions, and is easy to use such that technicians no longer feel the need to request data from Engineers, they can just directly get it from Nexthink.
  • There is a learning curve, so for good ROI you're going to need to invest the people and training hours to use Nexthink to it's fullest effectiveness. Note, that even a cursory use though would reveal a lot about your environment that will keep you busy.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BWise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nexthink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

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