Calendly vs. Zoho Bookings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Calendly
Score 9.2 out of 10
N/A
Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.
$12
per month per seat
Zoho Bookings
Score 8.8 out of 10
N/A
Zoho Bookings is a calendar syncing and appointment booking app for consultants, firms, and small business.
$6
per user
Pricing
CalendlyZoho Bookings
Editions & Modules
Standard
$10
per month (billed annually) per seat
Teams
$16
per month (billed annually) per seat
Enterprise
Starts at $15k
per year
Free
0 (1 staff included)
per staff per month
Basic
$6 per month when billed annually.
per user
Premium
$9 per month when billed annually.
per staff
Offerings
Pricing Offerings
CalendlyZoho Bookings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$6 per user per month when billed annually
Additional DetailsMonthly billing also available.
More Pricing Information
Community Pulse
CalendlyZoho Bookings
Considered Both Products
Calendly

No answer on this topic

Zoho Bookings
Chose Zoho Bookings
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we …
Top Pros
Top Cons
Best Alternatives
CalendlyZoho Bookings
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.8 out of 10
Calendly
Calendly
Score 9.2 out of 10
Enterprises
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CalendlyZoho Bookings
Likelihood to Recommend
9.5
(89 ratings)
9.9
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.0
(1 ratings)
Usability
8.1
(3 ratings)
-
(0 ratings)
Support Rating
8.7
(32 ratings)
6.0
(1 ratings)
User Testimonials
CalendlyZoho Bookings
Likelihood to Recommend
Calendly
It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
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Zoho
I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
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Pros
Calendly
  • Sync with multiple calendar types so my schedule is always current.
  • Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly.
  • Automatic email communication to all parties with all relevant details in a clear format.
  • Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing.
  • Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear.
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Zoho
  • Global booking with automated time zone adjustments
  • Booking payment management
  • Synchronizing to Calendar
  • Integrating with CRM
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Cons
Calendly
  • After a meeting is booked, having the ability to change the location without canceling the entire booking.
  • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
  • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
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Zoho
  • Customization.
  • Custom workflow automation.
  • Robustness of features.
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Likelihood to Renew
Calendly
For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
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Zoho
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
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Usability
Calendly
I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
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Zoho
No answers on this topic
Support Rating
Calendly
I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
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Zoho
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
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Alternatives Considered
Calendly
When I started using it, there were not many competitors in this space. I've seen some like Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
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Zoho
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
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Return on Investment
Calendly
  • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
  • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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Zoho
  • Organizational efficiency improved by 33%
  • Conversion rate from bookings improved
  • Increase in booking numbers
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