CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.
We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with Dialo…