Carbonite Safe vs. Cohesity

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.

Incentivized

Cohesity has been awesome. The performance (speed) that it has been able to provide has actually given me back time every month. I have to test my backups monthly, and the Cloning process that Cohesity has available from it's backup has given me days back each month. It just a few minutes I can have VMs restored for testing and documentation. This took a couple days with the previous vendor.

Incentivized

• Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
• Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
• Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.

Incentivized

• Easy to use and setup new backup and restore jobs.
• Extremely fast recovery time, can spin a VMware backup VM up in well under a minute.
• Granular recovery search options, easy to find specific files or systems to recover (or SQL DB).

• I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.

Incentivized

• Reporting could always be better- executive-style reports have to be generated from data at multiple points.
• Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)

For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment

Incentivized

We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.

Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.

Incentivized

Cohesity Helios is very easy to use and the web up is simple to navigate and the main dashboard presents a very good and clear overview summary of protection status, capacity and other vital metrics. If you have multiple clusters you can get a single pane view of overall status which is awesome.

I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.

Incentivized

Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.

content was good and hands on lab to get the live feel of the application

Incentivized

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.

Incentivized

We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.

Incentivized

Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.

• Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
• Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.

Incentivized

• We've a few occasions where Outlook items have been permanently deleted. Cohesity Backup had mulitple backups allowing us to restore the lost items.
• Can be managed by O365 Security Groups meaning offboarding is easier and ensuring licences aren't take unneccesarily
• Backup of Sharepoint and Teams has been very helpful.

Incentivized