What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 8 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Payroll Management
4.4
Ceridian Powerpay
44%
Shiftboard
Feature Set Not Supported
N/A
Ceridian Powerpay ranks higher in 7/7 features
Ceridian Powerpay ranks higher in 7/7 features
Pay calculation
5.6
56%
3 Ratings
N/A
0 Ratings
Support for external payroll vendors
2.0
20%
1 Rating
N/A
0 Ratings
Off-cycle/On-Demand payment
5.5
55%
2 Ratings
N/A
0 Ratings
Benefit plan administration
1.2
12%
2 Ratings
N/A
0 Ratings
Direct deposit files
5.6
56%
3 Ratings
N/A
0 Ratings
Salary revision and increment management
5.6
56%
3 Ratings
N/A
0 Ratings
Reimbursement management
5.6
56%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- Ceridian Powerpay is rated higher in 1 area: Support Rating
- Shiftboard is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.5
Ceridian Powerpay
55%
3 Ratings
6.4
Shiftboard
64%
4 Ratings
Support Rating
8.0
Ceridian Powerpay
80%
2 Ratings
2.1
Shiftboard
21%
4 Ratings
Likelihood to Recommend
Ceridian Powerpay
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesShiftboard
It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
CX Trainer
ThirdLoveRetail, 201-500 employees
Pros
Ceridian Powerpay
- Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
- Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Shiftboard
- Mobile accessibility
- Cloud-based software
- Compliant with all necessary information security standards

Verified User
Manager in Other
Sports Company, 1001-5000 employeesCons
Ceridian Powerpay
- Customer Support is Horrible
- They over bill you for everything and ignore cancellation requests
- They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
- They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Accounting Manager
Henry of Pelham Inc.Food & Beverages, 51-200 employees
Shiftboard
- The ability to print a month view of the schedule would be a great benefit.
- The signup list is a great feature, but there are too many steps to make it easy to use.
- The bulk add and delete process works well, but tends to be confusing for users.
Technology Development Manager
Living Resources CorporationNon-Profit Organization Management, 51-200 employees
Pricing Details
Ceridian Powerpay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ceridian Powerpay Editions & Modules
—
Additional Pricing Details
—Shiftboard
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
$0 up to 35 employees
Shiftboard Editions & Modules
Edition
Lite | $45 per month1 |
---|---|
Standard | $120 per month2 |
Plus | $276 per month3 |
- up to 35 employees
- up to 70 employees
- up to 125 employees
Additional Pricing Details
—Support Rating
Ceridian Powerpay
Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Shiftboard
Shiftboard 2.1
Based on 4 answers
I never sought out Shiftboard support.
Fit Expert
ThirdLoveConsumer Services, 51-200 employees
Alternatives Considered
Ceridian Powerpay
Have not used any other payroll software in my experience.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesShiftboard
We have not used another product like Shiftboard at our company.
CX Trainer
ThirdLoveRetail, 201-500 employees
Return on Investment
Ceridian Powerpay
- The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
- Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesShiftboard
- Effective allocation to proper shows/projects for our network
- Effectively catches any discrepancies between scheduled hours and actual hours for employees
- Requires significant manpower to maintain scheduling accuracy

Verified User
Manager in Other
Sports Company, 1001-5000 employees