What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 5 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Attribute Ratings
- Certain Event Automation Software and Guidebook are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Certain Event Automation Software
90%
2 Ratings

9.0
Guidebook
90%
1 Rating
Likelihood to Recommend
Certain Event Automation Software
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
Campaigns & Demand Generation Analyst LATAM
ZendeskComputer Software, 1001-5000 employees
Guidebook
Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.

Verified User
Administrative Assistant in Finance and Accounting
Non-Profit Organization Management Company, 11-50 employeesPros
Certain Event Automation Software
- Easy to use and create
- Easy to pull reports once event has been sent to attendees
- Great way to gather a lot of information
Meeting Manager
Boggs Chung IncorporatedHospitality, 1-10 employees
Guidebook
- Provides live agendas
- Allows attendees to communicate through mobile phones with event staff
- Allows attendees to check in to break out sessions of their choice

Verified User
Administrative Assistant in Finance and Accounting
Non-Profit Organization Management Company, 11-50 employeesCons
Certain Event Automation Software
- Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
- UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
Campaigns & Demand Generation Analyst LATAM
ZendeskComputer Software, 1001-5000 employees
Guidebook
- Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
- I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
- Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.

Verified User
Administrative Assistant in Finance and Accounting
Non-Profit Organization Management Company, 11-50 employeesPricing Details
Certain Event Automation Software
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Guidebook
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Alternatives Considered
Certain Event Automation Software
My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
Meeting Manager
Boggs Chung IncorporatedHospitality, 1-10 employees
Guidebook
We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.

Verified User
Administrative Assistant in Finance and Accounting
Non-Profit Organization Management Company, 11-50 employeesReturn on Investment
Certain Event Automation Software
- Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
- Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
- Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
- In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
Campaigns & Demand Generation Analyst LATAM
ZendeskComputer Software, 1001-5000 employees
Guidebook
- None really as we are a non profit and these meetings we use it for are free

Verified User
Administrative Assistant in Finance and Accounting
Non-Profit Organization Management Company, 11-50 employees