Chameleon vs. Survicate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chameleon
Score 8.7 out of 10
N/A
Chameleon offers a platform to build user guidance for web products, without writing code. The product enables users to create product tours to help teach, guide and convert users. Tours are built with a simple WYSIWYG editor with reusable components, customized styling, automated analytics tracking and powerful features such as user segmentation and A/B testing. Chameleon connects with hundreds of tools via Segment.com. The tool can be…N/A
Survicate
Score 6.1 out of 10
Small Businesses (1-50 employees)
Survicate is an all-in-one customer feedback tool designed for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. You can also use collected insights to decrease churn, improve customer loyalty, and address customers’ needs more precisely. Survicate integrates directly with popular marketing automation…
$60
month
Pricing
ChameleonSurvicate
Editions & Modules
No answers on this topic
Business
$60
month
Professional
$120
month
Enterprise
$360
month
Enterprise Plus
Custom
year
Offerings
Pricing Offerings
ChameleonSurvicate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdditional fees apply for additional users and domains. Price of the Enterprise Plus plan is negotiated individually and depends on the number of monthly respondents needed and possible custom needs, including integrations.
More Pricing Information
Community Pulse
ChameleonSurvicate
Top Pros
Top Cons
Features
ChameleonSurvicate
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Chameleon
-
Ratings
Survicate
2.0
2 Ratings
116% below category average
Survey templates00 Ratings2.01 Ratings
Themes00 Ratings2.02 Ratings
Custom logo/branding00 Ratings2.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Chameleon
-
Ratings
Survicate
5.7
1 Ratings
39% below category average
Changes to live survey00 Ratings7.01 Ratings
Question design help00 Ratings5.01 Ratings
Multiple question types00 Ratings5.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Chameleon
-
Ratings
Survicate
3.0
2 Ratings
92% below category average
Survey logic flexibility00 Ratings3.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Chameleon
-
Ratings
Survicate
6.5
2 Ratings
21% below category average
Response tracking00 Ratings5.01 Ratings
Data export00 Ratings7.02 Ratings
Standard reports00 Ratings7.02 Ratings
Analytics00 Ratings7.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Chameleon
-
Ratings
Survicate
6.0
1 Ratings
32% below category average
Access controls00 Ratings6.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Chameleon
-
Ratings
Survicate
9.0
1 Ratings
13% above category average
Respondent restrictions00 Ratings9.01 Ratings
Best Alternatives
ChameleonSurvicate
Small Businesses
Sogolytics
Sogolytics
Score 8.5 out of 10
Zoho Forms
Zoho Forms
Score 8.7 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Qualaroo
Qualaroo
Score 8.9 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.6 out of 10
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChameleonSurvicate
Likelihood to Recommend
9.0
(1 ratings)
4.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
ChameleonSurvicate
Likelihood to Recommend
Chameleon Intelligent Tech Inc.
Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful
Read full review
Survicate
Survicate is well suited for very basic intercept polls and is less suited for more complex surveying tasks (e.g., anything more than basic skip-logic or surveying niche cohorts) and longitudinal surveying (e.g., comparing responses from the same or similar cohorts year over year).
Read full review
Pros
Chameleon Intelligent Tech Inc.
  • Super easy installation/setup particularly if you use Segment.
  • Improved and relatively easy to learn UI.
  • Great minimal/elegant design of the elements that get displayed to your users.
Read full review
Survicate
  • IMO, the strengths of feedback lite is what it is called for - 'lite"... it is basic, simple, and easy to set up and use.
  • Especially should be mention that it is easy to set up, and you can have it working in less than a few hours.
  • Reliable - I don't remember even one "problem" or an issue we experienced with it.
Read full review
Cons
Chameleon Intelligent Tech Inc.
  • There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
  • The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
  • Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
Read full review
Survicate
  • In my opinion, inconsistent and visually unappealing survey visuals (e.g., NPS and cSAT questions look completely different from each other, creating a disjointed visual experience)
  • Poor customer service (in my experience, issue resolution can take weeks)
  • Lack of clarity around API & other technical capabilities requiring engineering assistance
  • Very limited maximum response limit per month
Read full review
Likelihood to Renew
Chameleon Intelligent Tech Inc.
No answers on this topic
Survicate
Only if we will really consider other features, we might end up with an alternative tool. if will continue the business process as it is, I don't anticipate migrating to another product
Read full review
Usability
Chameleon Intelligent Tech Inc.
No answers on this topic
Survicate
In my experience, implementation was very drawn out and overly complicated (needed lots of engineering help from both sides), visual interface both within the tool and surveys shown in-app is unappealing and sometimes misleading, and making sure the right users are being targeted for any given survey sometimes requires more babysitting than ideal.
Read full review
Support Rating
Chameleon Intelligent Tech Inc.
No answers on this topic
Survicate
We had a lot of issues during implementation that required help from Survicate's engineers. In my experience, it took us over 4 weeks to be fully up and running due to lag times in communication.
Read full review
Alternatives Considered
Chameleon Intelligent Tech Inc.
We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.
Read full review
Survicate
Considering the simplicity of the need, and the cost of such solution (~600$/yr), I don't think there was very deep research for any alternatives. The main alternative was embedding a feedback tool "organically" into our site, that option was taken off the table, for strategic considerations.
Read full review
Return on Investment
Chameleon Intelligent Tech Inc.
  • Saved us time/money building extensive documentation.
  • Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.
Read full review
Survicate
  • We had a business need - to collect feedback on our support knowledge base content. Feedback Lite fulfills this need, with simple, easy to use, solution.
Read full review
ScreenShots

Chameleon Screenshots

Screenshot of Screenshot of

Survicate Screenshots

Screenshot of Customer feedback widgetScreenshot of Questionnaire