ChangeGear Service Desk vs. IFS Assyst
ChangeGear Service Desk vs. IFS Assyst
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChangeGear Service Desk | Mid-Size Companies (51-1,000 employees) | Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021). | $0 Per Seat per Month | |
IFS Assyst | N/A | IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management). | N/A |
ChangeGear Service Desk | IFS Assyst | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChangeGear Service Desk | IFS Assyst | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ChangeGear Service Desk | IFS Assyst | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChangeGear Service Desk | IFS Assyst | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
ChangeGear Service Desk | IFS Assyst | |
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Likelihood to Recommend | Serviceaide | IFS |
Pros | Serviceaide | IFS |
Cons | Serviceaide | IFS |
Likelihood to Renew | Serviceaide No answers on this topic | IFS |
Usability | Serviceaide | IFS No answers on this topic |
Alternatives Considered | Serviceaide | IFS |
Return on Investment | Serviceaide | IFS |
ScreenShots | ChangeGear Service Desk Screenshots |