40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Feature Set Ratings

    Billing and Claims Management

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Modernizing Medicine®’s Healthcare IT Suite

    100%
    Modernizing Medicine®’s Healthcare IT Suite ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Claims management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Coding

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Patient billing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Financial Reporting

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Patient Scheduling

    Chargebee

    Feature Set Not Supported
    N/A
    8.8

    Modernizing Medicine®’s Healthcare IT Suite

    88%
    Modernizing Medicine®’s Healthcare IT Suite ranks higher in 4/4 features

    Rule-based scheduling

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Automated appointment reminders

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-location support

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Calendar interface

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Electronic Medical Records

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Modernizing Medicine®’s Healthcare IT Suite

    100%
    Modernizing Medicine®’s Healthcare IT Suite ranks higher in 9/9 features

    Charting / document management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Patient portal

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Fax integration

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow automation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Speech recognition

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    E-prescribing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Medical Security and Privacy

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Modernizing Medicine®’s Healthcare IT Suite

    100%
    Modernizing Medicine®’s Healthcare IT Suite ranks higher in 3/3 features

    HIPAA compliance

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Data backups and redundancy

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow and Scale

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Modernizing Medicine®’s Healthcare IT Suite

    100%
    Modernizing Medicine®’s Healthcare IT Suite ranks higher in 2/2 features

    Specialty-specific workflows

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Modernizing Medicine®’s Healthcare IT Suite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.8

    Chargebee

    68%
    19 Ratings
    10.0

    Modernizing Medicine®’s Healthcare IT Suite

    100%
    2 Ratings

    Usability

    8.0

    Chargebee

    80%
    1 Rating

    Modernizing Medicine®’s Healthcare IT Suite

    N/A
    0 Ratings

    Support Rating

    8.0

    Chargebee

    80%
    2 Ratings

    Modernizing Medicine®’s Healthcare IT Suite

    N/A
    0 Ratings

    Likelihood to Recommend

    Chargebee

    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Anonymous | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    EMA is perfect for dermatology practices of any size.
    Anonymous | TrustRadius Reviewer

    Pros

    Chargebee

    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Anonymous | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    • Intuitive workflows and user experience design, easing training of new staff and providers.
    • Allows providers to quickly access prior diagnoses, plans, and impressions. They may even pull these forward for follow-up care documentation.
    Anonymous | TrustRadius Reviewer

    Cons

    Chargebee

    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Brad Henderson | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    • Besides tasks, it would be nice to have a function where you could have reminders set - ex. "Call back patient on Friday 8/6"
    • When I go to support, I end up getting a phone number for sales instead of a support line.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Chargebee

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    Chargebee Editions & Modules

    Edition
    Rise$2491
    Scale$5491
    EnterpriseContact sales team
    1. per month
    2. none
    Additional Pricing Details
    No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

    Modernizing Medicine®’s Healthcare IT Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Modernizing Medicine®’s Healthcare IT Suite Editions & Modules

    Additional Pricing Details
    Please contact us and request a demo for more information at: https://www.modmed.com/request-demo-form/

    Usability

    Chargebee

    Chargebee 8.0
    Based on 1 answer
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Anonymous | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Chargebee

    Chargebee 8.0
    Based on 2 answers
    Chargebee is simple to use, and we have had little need for support.
    Will Goad | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Chargebee

    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Shivam Shrivastava | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    EMA is the superior EHR for dermatology practices.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Chargebee

    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Anonymous | TrustRadius Reviewer

    Modernizing Medicine®’s Healthcare IT Suite

    No answers on this topic

    Screenshots

    Add comparison