25 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Chargebee

Chargebee is really well suited to any growing company. There is probably a lighter-weight solution that might be optimized for a 5 person startup. There may be better options if you're the size of Google. But if you're a venture-backed startup, growing anywhere from Series B to Series E it's great. The tool is purpose-built for SaaS billing, but it now has a ton of features that make non-SaaS billing easy as well.
Anonymous | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

In my opinion, if you are working in a healthcare organization or a billing company where you need good EMR software, this would be the best option for you. It is very user-friendly, easy to use, and has a lot of reporting functions to see your data to make productive decisions. For single users or small groups, I would not recommend it.
Wajeeh Rehman | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Real-time eligibility verification
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Claims management
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Coding
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Patient billing
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Financial Reporting
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
10.0

Patient Scheduling

Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Rule-based scheduling
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Automated appointment reminders
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Automated patient check-in
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Multi-location support
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Calendar interface
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0

Electronic Medical Records

Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.4
Charting / document management
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Patient portal
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Mobile/tablet support
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0
Fax integration
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
5.0
Integration with other EMR and PM systems
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
9.0
Workflow automation
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Speech recognition
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
6.0
Customization
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
E-prescribing
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0

Medical Security and Privacy

Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.7
HIPAA compliance
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
10.0
Role-based permission levels
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0
Data backups and redundancy
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
8.0

Workflow and Scale

Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0
Specialty-specific workflows
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0
Multi-office / multi-physician capabilities
Chargebee
Modernizing Medicine®’s Healthcare IT Suite
7.0

Pros

Chargebee

  • Simple interface that new employees are able to navigate fairly easily
  • Provides simple dashboard information you need.
  • Really love the dunning that makes it much easier for us to collect expired credit card info. Otherwise we'd be doing it manually and that would be a huge pain
Brad Henderson | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

  • Intuitive workflows and user experience design, easing training of new staff and providers.
  • Allows providers to quickly access prior diagnoses, plans, and impressions. They may even pull these forward for follow-up care documentation.
Anonymous | TrustRadius Reviewer

Cons

Chargebee

  • One area that is difficult is that I don't have an easy way to allow users to select their own plan options. I have monthly and yearly plans, but no way to let the customer choose (not without custom code). This is the one thing that has caused extra work for me.
  • Configuring additional custom fields in the checkout form is possible, but not very intuitive.
jeffrey samorano | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

  • Power BI connector would be great.
  • Scheduler can be further improved.
  • More export functions should be introduced.
Wajeeh Rehman | TrustRadius Reviewer

Usability

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Anonymous | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

No score
No answers yet
No answers on this topic

Support Rating

Chargebee

Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Will Goad | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargebee

A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which often has very taxing pricing structures
Dailius Wilson | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

EMA is the superior EHR for dermatology practices.
Anonymous | TrustRadius Reviewer

Return on Investment

Chargebee

  • This tool has helped me to create better selling opportunities and I am building closer relations with my customers through self-service and churn management.
  • It is very simple to use and it has an intuitive interface as well. I am a satisfied customer.
Rebacca Flowers | TrustRadius Reviewer

Modernizing Medicine®’s Healthcare IT Suite

  • Less workforce required to handle
  • Easy to use: fewer training costs
  • Improves productivity: better decision making
Wajeeh Rehman | TrustRadius Reviewer

Screenshots

Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Edition
Rise$2491
Scale$5491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

Modernizing Medicine®’s Healthcare IT Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Modernizing Medicine®’s Healthcare IT Suite Editions & Modules

Additional Pricing Details
Please contact us and request a demo for more information at: https://www.modmed.com/request-demo-form/

Rating Summary

Likelihood to Recommend

Chargebee
8.5
Modernizing Medicine®’s Healthcare IT Suite
9.0

Usability

Chargebee
8.0
Modernizing Medicine®’s Healthcare IT Suite

Support Rating

Chargebee
8.0
Modernizing Medicine®’s Healthcare IT Suite

Add comparison