What users are saying about
6 Ratings
18 Ratings
6 Ratings
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Score 10 out of 100
18 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • ChargeOver is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

ChargeOver

100%
3 Ratings
4.2

PaySimple

42%
11 Ratings

Likelihood to Recommend

ChargeOver

It's good for anyone who has customers, in my opinion. Whether you keep track of subscriptions, or just have one-time only invoices, it's just a wonderful way to keep track of everything in an organized way.
Jessica Woodward | TrustRadius Reviewer

PaySimple

PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
Anonymous | TrustRadius Reviewer

Pros

ChargeOver

  • Extremely flexible billing structures, documents, and emails.
  • Integration with many popular credit card and ACH gateways.
  • Quick and easy to integrate with our sales tax and accounting systems.
  • Cost-effective
  • Developer friendly
Taylor Chapman | TrustRadius Reviewer

PaySimple

  • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
  • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
  • If you do have product type offerings, it's easy to setup individual products or an entire store.
Jasmine Holmes | TrustRadius Reviewer

Cons

ChargeOver

  • They need the site to be mobile friendly or to develop an app. If I don't use Chrome and remember to view as desktop site, it loses much of its functionality.
Andrew Lassise | TrustRadius Reviewer

PaySimple

  • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
  • Identifying areas for further value to clients.
  • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
Anonymous | TrustRadius Reviewer

Pricing Details

ChargeOver

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

ChargeOver Editions & Modules

Additional Pricing Details

PaySimple

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$59.95 per month

PaySimple Editions & Modules

Edition
Subscription$59.951
  1. per month
Additional Pricing Details

Alternatives Considered

ChargeOver

I think ChargeOver is more flexible than any of its competitors. Our business involves both subscription and one-time billing, and most billing systems excel at only one or the other. ChargeOver is also at a great price point with its billing based on a number of customers. We are also able to realize low-cost ACH payments through their gateway integrations when their competitors only provide access to high-cost providers.
Taylor Chapman | TrustRadius Reviewer

PaySimple

Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
Brian Del Terzo Credilife® | TrustRadius Reviewer

Return on Investment

ChargeOver

  • Our billing is now much more linear, much more organized, and much easier to locate information now that we've been using them.
  • People in other departments can easily navigate the system without training and find what they're looking for.
Jessica Woodward | TrustRadius Reviewer

PaySimple

  • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
Anonymous | TrustRadius Reviewer

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