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ChargeOver excels in its support, flexibility, and ability to grow with us over the past 3 years
March 01, 2021

ChargeOver excels in its support, flexibility, and ability to grow with us over the past 3 years

Taylor Chapman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ChargeOver

ChargeOver is fully responsible for the billing and accounts receivable processes in our entire organization. We use it to send and manage invoices for our recurring subscription software and one-off charges for products and services. ChargeOver handles recurring credit card and ACH payments, one-time payments, and follow-up for overdue invoices. We integrate it with QuickBooks Online which together form the basis for Ballparc's financial operating system.
  • Extremely flexible billing structures, documents, and emails.
  • Integration with many popular credit card and ACH gateways.
  • Quick and easy to integrate with our sales tax and accounting systems.
  • Cost-effective
  • Developer friendly
  • Would like the ability to manage allowed payment methods per customer.
  • ChargeOver saves our staff time with automated usage billing and sales tax integrations.
  • Customer payments are received more quickly with online payment methods and automated follow-up.
  • Positive ROI is easy to achieve with ChargeOver.
I think ChargeOver is more flexible than any of its competitors. Our business involves both subscription and one-time billing, and most billing systems excel at only one or the other. ChargeOver is also at a great price point with its billing based on a number of customers. We are also able to realize low-cost ACH payments through their gateway integrations when their competitors only provide access to high-cost providers.

Do you think ChargeOver delivers good value for the price?

Yes

Are you happy with ChargeOver's feature set?

Yes

Did ChargeOver live up to sales and marketing promises?

Yes

Did implementation of ChargeOver go as expected?

Yes

Would you buy ChargeOver again?

Yes

ChargeOver is one of those tools that once you implement it in your organization, you wonder how you ever managed your business without it. We implemented ChargeOver in September 2018 and have not questioned our decision even once. Their software exceptionally shines in flexibility, supporting a variety of different integrations and payment methods. It also supports flexible billing structures like parent/child customers which is critical for a B2B software company like ours. I think it would be a great fit for almost any subscription business.