What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Feature Set Ratings

    Prospecting

    3.0

    Charlie App

    30%

    Definitive Healthcare

    Feature Set Not Supported
    N/A
    Charlie App ranks higher in 1/1 features

    Load time/data access

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    9.0

    Charlie App

    90%

    Definitive Healthcare

    Feature Set Not Supported
    N/A
    Charlie App ranks higher in 2/2 features

    Contact information

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Company information

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Charlie App is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Charlie App

    70%
    1 Rating
    5.9

    Definitive Healthcare

    59%
    3 Ratings

    Usability

    Charlie App

    N/A
    0 Ratings
    1.0

    Definitive Healthcare

    10%
    1 Rating

    Support Rating

    Charlie App

    N/A
    0 Ratings
    1.0

    Definitive Healthcare

    10%
    1 Rating

    Likelihood to Recommend

    Charlie App

    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Kevin Gilman | TrustRadius Reviewer

    Definitive Healthcare

    Definitive Healthcare is well suited for getting a better understanding of your [...] healthcare ecosystem. It is good for finding practices or medical groups related to a specific specialty or in a specific location. It helps with prospecting because you can see the size of the location, who it is connected to, where it is located, the [number] of employees, and the appropriate contacts.
    Amanda Muirhead | TrustRadius Reviewer

    Pros

    Charlie App

    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Kevin Gilman | TrustRadius Reviewer

    Definitive Healthcare

    • Good data and information about health and hospital systems such as size, revenue, software.
    • Healthcare specific. There's no other noise.
    Anonymous | TrustRadius Reviewer

    Cons

    Charlie App

    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Kevin Gilman | TrustRadius Reviewer

    Definitive Healthcare

    • I have noticed they do not update C suite members often, so when trying to reach out to prospects, the information can be outdated.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Charlie App

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Definitive Healthcare

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Charlie App

    No score
    No answers yet
    No answers on this topic

    Definitive Healthcare

    Definitive Healthcare 1.0
    Based on 1 answer
    It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Charlie App

    No score
    No answers yet
    No answers on this topic

    Definitive Healthcare

    Definitive Healthcare 1.0
    Based on 1 answer
    Account Managers and team often do not respond for weeks at a time.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Charlie App

    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Kevin Gilman | TrustRadius Reviewer

    Definitive Healthcare

    ZoomInfo has more than just healthcare contact information; however, Definitive [Healthcare] is specific to healthcare and provides more insights around specialties, affiliations, contacts, and providers. I think both are great, but for healthcare location-specific information searches, Definitive Healthcare is a must-have. You can get alerts for both products, but Definitive [Healthcare] can be a little more pinpointed in the information.
    Amanda Muirhead | TrustRadius Reviewer

    Return on Investment

    Charlie App

    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Kevin Gilman | TrustRadius Reviewer

    Definitive Healthcare

    • Made it easy for us to define which companies we should be reaching out to.
    • Integration with Salesforce made accounts more efficient.
    Anonymous | TrustRadius Reviewer

    Add comparison