What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
Prospecting

3.0
Charlie App
30%
Definitive Healthcare
Feature Set Not Supported
N/A
Charlie App ranks higher in 1/1 features
Charlie App ranks higher in 1/1 features
Load time/data access
3.0
30%
1 Rating
N/A
0 Ratings
Sales Intelligence Data Standards

9.0
Charlie App
90%
Definitive Healthcare
Feature Set Not Supported
N/A
Charlie App ranks higher in 2/2 features
Charlie App ranks higher in 2/2 features
Contact information
9.0
90%
1 Rating
N/A
0 Ratings
Company information
9.0
90%
1 Rating
N/A
0 Ratings
Attribute Ratings
- Charlie App is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Charlie App
70%
1 Rating
5.9
Definitive Healthcare
59%
3 Ratings
Usability

Charlie App
N/A
0 Ratings
1.0
Definitive Healthcare
10%
1 Rating
Support Rating

Charlie App
N/A
0 Ratings
1.0
Definitive Healthcare
10%
1 Rating
Likelihood to Recommend
Charlie App
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Definitive Healthcare
Definitive Healthcare is well suited for getting a better understanding of your [...] healthcare ecosystem. It is good for finding practices or medical groups related to a specific specialty or in a specific location. It helps with prospecting because you can see the size of the location, who it is connected to, where it is located, the [number] of employees, and the appropriate contacts.
Sales Development Representative
PerfectServeInformation Technology & Services, 201-500 employees
Pros
Charlie App
- They easily connect with my Outlook to sync my upcoming meetings.
- It provides me with the social profiles of people I am meeting with.
- It gives me the ability to have all my info about my contact in one place to easily review.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Definitive Healthcare
- Good data and information about health and hospital systems such as size, revenue, software.
- Healthcare specific. There's no other noise.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesCons
Charlie App
- At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
- The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
- It takes a lot of time to sync at points, which is frustrating.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Definitive Healthcare
- I have noticed they do not update C suite members often, so when trying to reach out to prospects, the information can be outdated.

Verified User
Administrator in Marketing
Computer Software Company, 51-200 employeesPricing Details
Charlie App
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Definitive Healthcare
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Charlie App
No score
No answers yet
No answers on this topic
Definitive Healthcare
Definitive Healthcare 1.0
Based on 1 answer
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesSupport Rating
Charlie App
No score
No answers yet
No answers on this topic
Definitive Healthcare
Definitive Healthcare 1.0
Based on 1 answer
Account Managers and team often do not respond for weeks at a time.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesAlternatives Considered
Charlie App
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Definitive Healthcare
ZoomInfo has more than just healthcare contact information; however, Definitive [Healthcare] is specific to healthcare and provides more insights around specialties, affiliations, contacts, and providers. I think both are great, but for healthcare location-specific information searches, Definitive Healthcare is a must-have. You can get alerts for both products, but Definitive [Healthcare] can be a little more pinpointed in the information.
Sales Development Representative
PerfectServeInformation Technology & Services, 201-500 employees
Return on Investment
Charlie App
- The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
- Charlie helps my relationships go deeper than just surface level info.
- The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Definitive Healthcare
- Made it easy for us to define which companies we should be reaching out to.
- Integration with Salesforce made accounts more efficient.

Verified User
Administrator in Marketing
Computer Software Company, 51-200 employees