ChatBot vs. Khoros Care
ChatBot vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBot | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
ChatBot | Khoros Care | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
ChatBot | Khoros Care | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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ChatBot | Khoros Care | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBot | Khoros Care | |
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Likelihood to Recommend | 8.0 (2 ratings) | 7.7 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | 8.0 (1 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
ChatBot | Khoros Care | |
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Likelihood to Recommend | LiveChat | Khoros (Formerly Spredfast + Lithium) |
Pros | LiveChat | Khoros (Formerly Spredfast + Lithium) |
Cons | LiveChat | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | LiveChat | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | LiveChat | Khoros (Formerly Spredfast + Lithium) |
Scalability | LiveChat No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | LiveChat | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | ChatBot Screenshots | Khoros Care Screenshots |