Chatbox vs. Khoros Care
Chatbox vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chatbox | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
Chatbox | Khoros Care | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Chatbox | Khoros Care | |
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Top Pros |
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Top Cons | No answers on this topic |
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Chatbox | Khoros Care | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatbox | Khoros Care | |
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Likelihood to Recommend | - (0 ratings) | 7.7 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Chatbox | Khoros Care | |
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Likelihood to Recommend | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Chatbox No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Care Screenshots |