Checkster in Novato offers their hiring technology solution, which captures data and feedback during critical points in the hiring process, consolidating this information into easy-to-understand insights that allow business leaders to make better hiring decisions.
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HireRight
Score 7.8 out of 10
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HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
Checkster is best suited for organizations that hire more than 100 applicants a year. For organizations with high turnover, this is an outstanding way to weed out candidates early in the process and make more room for sound decision making with current hires. Organizations with seasonal and or hourly staff would benefit greatly from this application.
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.