TrustRadius

DEAR Systems, by Cin7 vs. RightControl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DEAR Systems, by Cin7
Score 7.1 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
RightControl
Score 0.0 out of 10
N/A
RightControl is a business management software range designed specifically to meet the needs of the small business user. The products in the range have been tailored to suit different size enterprises in terms of their inventory and user capacities. This comprehensive inventory management software has a versatile stock control and warehousing system, detailed customer and supplier management, built in barcode generation and printing, flexible sales management, easy invoice management,…
$1.50
monthly per installation
Pricing
DEAR Systems, by Cin7RightControl
Editions & Modules
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Solo
$1.50
monthly per installation
Pro
$7.50
monthly per installation
Workgroup
$30
monthly per installation
Lite
Free
per installation
Offerings
Pricing Offerings
DEAR Systems, by Cin7RightControl
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription and billing (equal to one month free).Lite is free and gives the user 1 License – 1 terminal – 10 product lines Solo is $1.50 and gives the user 1 License – 1 terminal – 300 product lines Pro is $7.50 and gives the user 1 License – 3 terminals – 1000 stock lines Workgroup is $30 and gives the user 1 License – 10 terminals – unlimited stock lines The RightControl range is designed for start ups and small business users and has been scaled in terms of the size of the end user business. So the user gets a fully functioning inventory management system that has no limitations on the features provided at a price they can afford as a small enterprise.
More Pricing Information
Community Pulse
DEAR Systems, by Cin7RightControl
Top Pros

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Top Cons

No answers on this topic

Features
DEAR Systems, by Cin7RightControl
Inventory Management
Comparison of Inventory Management features of Product A and Product B
DEAR Systems, by Cin7
7.3
1 Ratings
5% below category average
RightControl
-
Ratings
Inventory tracking8.01 Ratings00 Ratings
Automatic reordering6.01 Ratings00 Ratings
Serial number and batch tracking8.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics9.01 Ratings00 Ratings
Fulfillment5.01 Ratings00 Ratings
Backorder management2.01 Ratings00 Ratings
Returns management7.01 Ratings00 Ratings
Bill of materials management7.01 Ratings00 Ratings
Item kitting7.01 Ratings00 Ratings
Invoicing9.01 Ratings00 Ratings
Forecasting9.01 Ratings00 Ratings
Accounting integration10.01 Ratings00 Ratings
Best Alternatives
DEAR Systems, by Cin7RightControl
Small Businesses
Webgility
Webgility
Score 9.0 out of 10
Webgility
Webgility
Score 9.0 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DEAR Systems, by Cin7RightControl
Likelihood to Recommend
7.0
(4 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
DEAR Systems, by Cin7RightControl
Likelihood to Recommend
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
Verified User
Anonymous
Read full review
Losoftware
No answers on this topic
Pros
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Losoftware
No answers on this topic
Cons
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Verified User
Anonymous
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Losoftware
No answers on this topic
Likelihood to Renew
Cin7
It does what it says on the tin.
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Losoftware
No answers on this topic
Support Rating
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Verified User
Anonymous
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Losoftware
No answers on this topic
Alternatives Considered
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
Verified User
Anonymous
Read full review
Losoftware
No answers on this topic
Return on Investment
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
Verified User
Anonymous
Read full review
Losoftware
No answers on this topic
ScreenShots

RightControl Screenshots

Screenshot of Inventory Product Line listScreenshot of Invoice screenScreenshot of Warehouse Dispatch screen