What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 17 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Cisco Headset 500 Series is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.6
Cisco Headset 500 Series
86%
12 Ratings
5.0
GoTo Room
50%
1 Rating
Support Rating
6.8
Cisco Headset 500 Series
68%
2 Ratings
5.0
GoTo Room
50%
2 Ratings
Likelihood to Recommend
Cisco Headset 500 Series
The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
GoTo Room
It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees
Pros
Cisco Headset 500 Series
- Wireless (562) Some are wired but I have wireless.
- Clear
- Audiophile quality
- Long battery life allows me to get through my entire day on a single charge.

Verified User
Manager in Information Technology
Financial Services Company, 10,001+ employeesGoTo Room
- Video conferencing is clear and precise
- Scheduling is emailed and easy to access.
- The ease of getting used to the program is quick for all of our teachers.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees
Cons
Cisco Headset 500 Series
- Firm connection with the charging cradle ( for 561 headsets).
- Solid build like their competition or the 700 headset.
- Braille on the controls for the visually impaired.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesGoTo Room
- Learning how to work through multiple documents or presentations in a call can be tricky.
- Our rural setting does not allow for consistent internet connection, video is not always clear.
- Audio can be limited to a large room setting in workshops.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees
Pricing Details
Cisco Headset 500 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—GoTo Room
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Support Rating
Cisco Headset 500 Series
Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Sr. Systems Administrator
T-MobileTelecommunications, 10,001+ employees
GoTo Room
GoTo Room 5.0
Based on 2 answers
Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees
Alternatives Considered
Cisco Headset 500 Series
The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
GoTo Room
GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees
Return on Investment
Cisco Headset 500 Series
- Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
- Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
- Lightweight comfort is really ideal for long calls.

Verified User
Engineer in Engineering
Information Technology & Services Company, 51-200 employeesGoTo Room
- It has been helpful for us to connect with professional development consultants that are out of our region.
- It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.
5th Grade Teacher
Garfield Re2Education Management, 1001-5000 employees