What users are saying about
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 40 reviews and ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 35 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%
Zimbra Email & Collaboration
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings
N/A
0 Ratings
User templates
7.5
75%
14 Ratings
N/A
0 Ratings
Call reports
8.2
82%
4 Ratings
N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings
N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%
Zimbra Email & Collaboration
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings
N/A
0 Ratings
Call recording
7.6
76%
12 Ratings
N/A
0 Ratings
Call park
7.7
77%
16 Ratings
N/A
0 Ratings
Call screening
6.5
65%
17 Ratings
N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings
N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%
Zimbra Email & Collaboration
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings
N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings
N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating
N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings
N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%
Zimbra Email & Collaboration
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings
N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings
N/A
0 Ratings
Project Management
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
8.7
Zimbra Email & Collaboration
87%
Zimbra Email & Collaboration ranks higher in 7/7 features
Zimbra Email & Collaboration ranks higher in 7/7 features
Task Management
N/A
0 Ratings
8.0
80%
7 Ratings
Gantt Charts
N/A
0 Ratings
8.0
80%
4 Ratings
Scheduling
N/A
0 Ratings
9.0
90%
6 Ratings
Workflow Automation
N/A
0 Ratings
8.0
80%
4 Ratings
Mobile Access
N/A
0 Ratings
10.0
100%
7 Ratings
Search
N/A
0 Ratings
10.0
100%
7 Ratings
Visual planning tools
N/A
0 Ratings
8.0
80%
4 Ratings
Communication
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
8.1
Zimbra Email & Collaboration
81%
Zimbra Email & Collaboration ranks higher in 8/8 features
Zimbra Email & Collaboration ranks higher in 8/8 features
Chat
N/A
0 Ratings
8.0
80%
7 Ratings
Notifications
N/A
0 Ratings
8.0
80%
7 Ratings
Discussions
N/A
0 Ratings
8.0
80%
7 Ratings
Surveys
N/A
0 Ratings
7.0
70%
3 Ratings
Internal knowledgebase
N/A
0 Ratings
8.9
89%
4 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
8.0
80%
4 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
8.0
80%
5 Ratings
Integrates with Outlook
N/A
0 Ratings
8.9
89%
4 Ratings
File Sharing & Management
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
8.6
Zimbra Email & Collaboration
86%
Zimbra Email & Collaboration ranks higher in 8/8 features
Zimbra Email & Collaboration ranks higher in 8/8 features
Versioning
N/A
0 Ratings
8.5
85%
8 Ratings
Video files
N/A
0 Ratings
8.5
85%
8 Ratings
Audio files
N/A
0 Ratings
8.5
85%
8 Ratings
Document collaboration
N/A
0 Ratings
9.5
95%
8 Ratings
Access control
N/A
0 Ratings
8.0
80%
6 Ratings
Advanced security features
N/A
0 Ratings
8.0
80%
7 Ratings
Integrates with Google Drive
N/A
0 Ratings
8.9
89%
3 Ratings
Device sync
N/A
0 Ratings
8.9
89%
5 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
- Zimbra Email & Collaboration is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings
8.5
Zimbra Email & Collaboration
85%
9 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating
Zimbra Email & Collaboration
N/A
0 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings
10.0
Zimbra Email & Collaboration
100%
2 Ratings
Implementation Rating
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings
8.0
Zimbra Email & Collaboration
80%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesZimbra Email & Collaboration
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Information Security Officer
SUNY New PaltzHigher Education, 1001-5000 employees
Pros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Zimbra Email & Collaboration
- Filter emails with specific information required.
- Very good storage capacity.
- Has a mobile version and another web.
- It has a friendly and modern graphic interface.
- It is compatible with all operating systems.
Account Executive
TIGO COLOMBIATelecommunications, 5001-10,000 employees
Cons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Zimbra Email & Collaboration
- The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
- The management of mail rules should have more checking options.
- There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Coordinador de desarrollo de software
Ingeniería de Consulta IncostasOil & Energy, 51-200 employees
Pricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zimbra Email & Collaboration
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Zimbra Email & Collaboration
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Zimbra Email & Collaboration
Zimbra Email & Collaboration 10.0
Based on 2 answers
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Analista de Proyectos
Cyberline SRLTelecommunications, 51-200 employees
Implementation Rating
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zimbra Email & Collaboration
Zimbra Email & Collaboration 8.0
Based on 2 answers
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Information Security Officer
SUNY New PaltzHigher Education, 1001-5000 employees
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Zimbra Email & Collaboration
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Coordinador de Proyectos
IC CORPORATION VENEZUELATelecommunications, 11-50 employees
Return on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesZimbra Email & Collaboration
- Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Health Information Manager
Peak ResourcesHospital & Health Care, 501-1000 employees