Cisco Business Edition 7000 vs ClickUp

• All in one platform that includes all the Cisco UC services in one appliance.
• All the services are ready to use and preconfigured.
• Tools available improve productivity and user experience.

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• This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
• It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
• It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time

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• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

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• List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
• Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
• Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.

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• We were able to sell it to many customers and has proved beneficial always.
• Less number of complaints.
• Amazing support from Cisco TAC.

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• Has increased the project management performance
• Has [allowed] us to organize day to day work in a better way thanks to its workload views
• Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects

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