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Top Rated
108 Ratings
26 Ratings
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Score 8 out of 100

Cisco Umbrella

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Top Rated
108 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Pros

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Sebastián Sarasate | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Cisco Identity Services Engine (ISE)

  • Lot and lots of settings. if they could simplify the process or have a template that would make things easier.
  • No batch edit. Would be nice to change settings of multiple devices at a time.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Cisco Identity Services Engine (ISE)

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.7
Based on 7 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Simon Watkins | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Identity Services Engine (ISE)

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Cisco Identity Services Engine (ISE)

I haven't tried any other vendor when it comes to AAA. It seems that ISE was preceded by Cisco ACS. Cisco seems to be the front runner when it comes to this level of security and implementation. Why would you go to another vendor if you know Cisco is the vendor setting the bar?
Thomas Osborne | TrustRadius Reviewer

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Identity Services Engine (ISE)

  • It certainly wasted a lot of SE resources.
  • It was a waste of budget and time of my people to try to get it running.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Pricing Details

Cisco Identity Services Engine (ISE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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