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Top Rated
43 Ratings

Cisco IP Phone 7800 Series

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Top Rated
43 Ratings
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Score 8.3 out of 100
10 Ratings
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Score 5.4 out of 100

Attribute Ratings

  • Cisco IP Phone 7800 Series is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

Cisco IP Phone 7800 Series

83%
16 Ratings
7.0

Yealink Conference Phones

70%
1 Rating

Usability

8.7

Cisco IP Phone 7800 Series

87%
11 Ratings

Yealink Conference Phones

N/A
0 Ratings

Support Rating

8.9

Cisco IP Phone 7800 Series

89%
16 Ratings
7.0

Yealink Conference Phones

70%
2 Ratings

Likelihood to Recommend

Cisco IP Phone 7800 Series

Was very useful when trying to send a message to other employees within a team or to other employees in other teams.. it makes communication easy as one can choose to either send a message as broadcast or not. It hasn't been useful when a message to be conveyed must include images for visual.
Anonymous | TrustRadius Reviewer

Yealink Conference Phones

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
Anonymous | TrustRadius Reviewer

Pros

Cisco IP Phone 7800 Series

  • The Cisco 7800 IP Phone supports Power over Ethernet (PoE) thus saving you money to install a power point as you can re-use your existing network cabling for both data and power.
  • The Cisco 7800 IP Phone supports the SIP signaling protocol.
  • The Cisco 7800 IP Phones can integrate with Lightweight Directory Access Protocol (LDAP) standard directory (i.e. Active Directory) is thus supported
  • It's more cost-effective than the other Cisco models thus explaining some of the limitations.
Zakarieya Abderoef | TrustRadius Reviewer

Yealink Conference Phones

  • Easy-to-use menu interface
  • Bright and clear screen
  • Excellent call quality
Anonymous | TrustRadius Reviewer

Cons

Cisco IP Phone 7800 Series

  • Bluetooth and Wifi are not native to these phones. Cisco has some other models with those options.
  • The extra buttons on a 7861 need handwritten labels beside them.
  • The physical function keys use icons not words (e.g. hold key is a pause symbol), which means no need to change for different languages but some users might not interpret the pictures correctly.
Anonymous | TrustRadius Reviewer

Yealink Conference Phones

  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 7800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Yealink Conference Phones

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.7
Based on 11 answers
It is a telephone device with easy usability and installation. It's plug and play. It is necessary to connect the network cable to the device to receive the internet signal and then connect another cable from the phone to the PC to provide network to the device. It can be easily moved anywhere and allows you to authenticate multiple users with login credentials.
Anonymous | TrustRadius Reviewer

Yealink Conference Phones

No score
No answers yet
No answers on this topic

Support Rating

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.9
Based on 16 answers
Almost every company uses Cisco products and they know for sure that these products contain several things that include:
- the highest quality, which rarely needs support or maintenance
- if support is needed, it is one of the best in its class, in which specialists have extensive experience, as well as deeply knowledgeable about this product.
Ivan Denisenko | TrustRadius Reviewer

Yealink Conference Phones

Yealink Conference Phones 7.0
Based on 2 answers
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 7800 Series

8800 series is superior. The 3900 and 6800 does feel as well built as the 780p. The Yealink and Mitel phones build quality doesn't feel as good either.
Anonymous | TrustRadius Reviewer

Yealink Conference Phones

We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 7800 Series

  • Customers that have bought these have loved them resulting in improved satisfaction with our company.
  • The hardware is reliable; we don't get many faults from our internal users so once configured they need little work.
  • Cisco have their own security team advising of any relevant exploits so you can be confident to deploy these in sensitive areas.
Anonymous | TrustRadius Reviewer

Yealink Conference Phones

  • Helps the organization conduct meetings over the phone, rather than meeting in person.
  • Saves time to be able to communicate in a quick, thorough manner.
  • Helps everyone stay in touch and eliminates potential business downtime.
Anonymous | TrustRadius Reviewer

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