What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
85 Ratings

Meraki MR

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Ubiquiti Networks UniFi

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
85 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Meraki MR

A Cisco Meraki MR is well-suited for highly visible locations where a device needs to be suddenly integrated and not drawing attention to itself. It may not be so well-suited to environments where in depth monitoring of traffic to specific destinations needs to be quickly determined and throttled on an as needed basis, such as in a conference environment.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLYWe bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Anonymous | TrustRadius Reviewer

Pros

Meraki MR

  • Layer 7 Firewall Embedded
  • Different type of access control and guess portal
  • Traffic shaping and bandwidth rate limits for high demands application
  • Health option to identify quickly different problems with the performance
  • Integration with third party guess portal like “Eleven WiFi” for customize guess access
  • Analytics and reports of usage very helpful in order to obtain data of your internet usage and allocate resources more efficient
Jose De Jesus | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Patrick Plaisance | TrustRadius Reviewer

Cons

Meraki MR

  • There needs to be an easier way to see which devices are being heavier used, so as to determine needed adjustments.
  • It would be good to have more in-depth access to what locations connected devices are navigating to.
  • Cost. These devices could be a little more competitive if the cost were lower. Meraki prices itself out of some sales.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
Vin Campbell | TrustRadius Reviewer

Usability

Meraki MR

Meraki MR 8.6
Based on 2 answers
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 9.5
Based on 3 answers
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Brandon Patton | TrustRadius Reviewer

Support Rating

Meraki MR

Meraki MR 8.8
Based on 25 answers
Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
Dennis Chwee | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 7.9
Based on 7 answers
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

Meraki MR

Meraki MR are certainly one of the good products on the market. The ease of use, configuration from the dashboard and the rollout are certainly the main differentiators of Meraki. The lifetime warranty of MR (not outdoor models) is also a great advantage.But, the licenses to pay as long as you use the product may discourage some buyers (vs Fortinet for example).
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

We've had all kinds of access points and switches in our organization over the years. Between Apple AirPort, NetGear, LinkSys, and Dell, the UniFi access points have been the best ones. The UniFi switches have been good except for some minor mishaps with firmware bugs. We eventually landed on Dell-managed switches for the racks of servers, but the UniFi switches have a place for connecting various office spaces to the racks. We opted not to go with the UniFi threat management gateway because pfSense offers a much more feature-rich experience for controlling proxies and firewalls that UniFi just doesn't handle well (yet).
Aaron Smith | TrustRadius Reviewer

Return on Investment

Meraki MR

  • Very easy deployment when we moved a major office location.
  • When we added special business needs we were able to add a Wi-Fi channel for special access with minimal IT effort and configuration.
  • Easy to setup, deploy and install when we have added remote sites.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • Unifi's excellent price points make it easy to add an AP if necessary without breaking the bank.
  • The initial problem with Gen1 Cloud Keys caused a lot of problems for us. The units would reboot or corrupt themselves and configuration locally or via remote was impossible. They have since fixed the problem.
  • Being simple to set up has made them a go-to for installing at new sites, and we can easily train some of our lesser-experienced techs on how to use the controller software for maintenance and monitoring.
Michael Metalios | TrustRadius Reviewer

Pricing Details

Meraki MR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ubiquiti Networks UniFi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison