What users are saying about
44 Ratings
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Score 9.3 out of 100
13 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Cisco Meraki SM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.2

Cisco Meraki SM

92%
11 Ratings
8.0

Tanium

80%
3 Ratings

Usability

9.0

Cisco Meraki SM

90%
1 Rating

Tanium

N/A
0 Ratings

Support Rating

8.0

Cisco Meraki SM

80%
4 Ratings

Tanium

N/A
0 Ratings

Product Scalability

8.9

Cisco Meraki SM

89%
5 Ratings

Tanium

N/A
0 Ratings

Likelihood to Recommend

Cisco

One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.
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Tanium

Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
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Pros

Cisco

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
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Tanium

  • It's recognize threat and offering easily.
  • Helps in security management and installing patches.
  • Tanium offers endpoint data precisely, merges many teams and processes effectively.
  • It's protect from all kinds of malicious threat and help you to achieve your task.
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Cons

Cisco

  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
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Tanium

  • One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
  • Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
  • The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
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Pricing Details

Cisco Meraki SM

Starting Price

Editions & Modules

Cisco Meraki SM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Tanium

    Starting Price

    Editions & Modules

    Tanium editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Cisco

      It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
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      Tanium

      No answers on this topic

      Support Rating

      Cisco

      We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
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      Tanium

      No answers on this topic

      Alternatives Considered

      Cisco

      The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
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      Tanium

      Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
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      Scalability

      Cisco

      It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
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      Tanium

      No answers on this topic

      Return on Investment

      Cisco

      • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
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      Tanium

      • Enhanced security.
      • Increase in customer trust.
      • Overall increase in company revenue.
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