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Top Rated
133 Ratings
29 Ratings
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Score 8.1 out of 100

Forcepoint Web Security

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Top Rated
133 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cisco Secure Web Appliance (formerly Cisco WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Forcepoint Web Security

Over the years, [in our experience] the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution, with a client that behaves as expected, is more flexible and requires significantly less administration.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Web Appliance (formerly Cisco WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

  • It prevents users from accessing websites that may have recently been created for the purpose of distributing Malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Web Appliance (formerly Cisco WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Forcepoint Web Security

  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Secure Web Appliance (formerly Cisco WSA)

No score
No answers yet
No answers on this topic

Forcepoint Web Security

Forcepoint Web Security 10.0
Based on 2 answers
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Junie Johwa | TrustRadius Reviewer

Usability

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Junie Johwa | TrustRadius Reviewer

Support Rating

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 6.6
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 9.0
Based on 1 answer
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Junie Johwa | TrustRadius Reviewer

Implementation Rating

Cisco Secure Web Appliance (formerly Cisco WSA)

No score
No answers yet
No answers on this topic

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Junie Johwa | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Web Appliance (formerly Cisco WSA)

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Justin Leos | TrustRadius Reviewer

Return on Investment

Cisco Secure Web Appliance (formerly Cisco WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valeryi Mezentsev | TrustRadius Reviewer

Forcepoint Web Security

  • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
  • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
Allan Eisenhauer | TrustRadius Reviewer

Pricing Details

Cisco Secure Web Appliance (formerly Cisco WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Forcepoint Web Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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