Webex Contact Center vs. Tattle
Webex Contact Center vs. Tattle
Product | Rating | Most Used By | Product Summary | Starting Price |
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Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
Tattle | N/A | Tattle's Customer Experience Improvement (CXI) platform is built for hospitality, and is designed to help multi-unit restaurants collect actionable feedback data by interacting with their customers wherever they make transactions. Using existing third party tools and API integrations, it connects brands with guests across every transaction channel, especially low-visibility and under-performing areas of digital ordering. Through AI, it recommends opportunistic operational area for improvement at… | N/A |
Webex Contact Center | Tattle | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | Tattle | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Webex Contact Center | Tattle | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | Tattle | |
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Likelihood to Recommend | 8.6 (30 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Webex Contact Center | Tattle | |
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Likelihood to Recommend | Cisco | Tattle No answers on this topic |
Pros | Cisco | Tattle No answers on this topic |
Cons | Cisco | Tattle No answers on this topic |
Usability | Cisco | Tattle No answers on this topic |
Alternatives Considered | Cisco | Tattle No answers on this topic |
Return on Investment | Cisco | Tattle No answers on this topic |
ScreenShots | Webex Contact Center Screenshots |