What users are saying about
7 Ratings
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Score 8.9 out of 100
9 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

HighQ

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
HighQ
8.6
Chat
Cisco Webex Social (Discontinued)
10.0
HighQ
9.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
HighQ
Notifications
Cisco Webex Social (Discontinued)
HighQ
9.0
Discussions
Cisco Webex Social (Discontinued)
HighQ
9.0
Surveys
Cisco Webex Social (Discontinued)
HighQ
6.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
HighQ
10.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
HighQ
9.4
Document collaboration
Cisco Webex Social (Discontinued)
10.0
HighQ
9.2
Access control
Cisco Webex Social (Discontinued)
10.0
HighQ
9.2
Advanced security features
Cisco Webex Social (Discontinued)
5.0
HighQ
10.0
Versioning
Cisco Webex Social (Discontinued)
HighQ
10.0
Video files
Cisco Webex Social (Discontinued)
HighQ
9.0
Audio files
Cisco Webex Social (Discontinued)
HighQ
9.0

Project Management

Cisco Webex Social (Discontinued)
HighQ
8.1
Task Management
Cisco Webex Social (Discontinued)
HighQ
8.0
Scheduling
Cisco Webex Social (Discontinued)
HighQ
8.0
Workflow Automation
Cisco Webex Social (Discontinued)
HighQ
9.0
Mobile Access
Cisco Webex Social (Discontinued)
HighQ
9.0
Search
Cisco Webex Social (Discontinued)
HighQ
9.5
Visual planning tools
Cisco Webex Social (Discontinued)
HighQ
5.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

HighQ

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

HighQ

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

HighQ

HighQ 10.0
Based on 2 answers
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

HighQ

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

HighQ

  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HighQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
HighQ
9.2

Support Rating

Cisco Webex Social (Discontinued)
HighQ
10.0

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