What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Thomson Reuters HighQ ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.6

HighQ

86%
Thomson Reuters HighQ ranks higher in 4/6 features

Chat

10.0
100%
1 Rating
9.0
90%
1 Rating

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
9.0
90%
2 Ratings

Discussions

N/A
0 Ratings
9.0
90%
1 Rating

Surveys

N/A
0 Ratings
6.0
60%
1 Rating

Internal knowledgebase

N/A
0 Ratings
10.0
100%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
9.4

HighQ

94%
Thomson Reuters HighQ ranks higher in 4/6 features

Document collaboration

10.0
100%
1 Rating
9.2
92%
2 Ratings

Access control

10.0
100%
1 Rating
9.2
92%
2 Ratings

Advanced security features

5.0
50%
1 Rating
10.0
100%
2 Ratings

Versioning

N/A
0 Ratings
10.0
100%
1 Rating

Video files

N/A
0 Ratings
9.0
90%
1 Rating

Audio files

N/A
0 Ratings
9.0
90%
1 Rating

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.2

HighQ

82%
Thomson Reuters HighQ ranks higher in 6/6 features

Task Management

N/A
0 Ratings
8.0
80%
1 Rating

Scheduling

N/A
0 Ratings
8.0
80%
1 Rating

Workflow Automation

N/A
0 Ratings
9.0
90%
1 Rating

Mobile Access

N/A
0 Ratings
9.3
93%
2 Ratings

Search

N/A
0 Ratings
9.6
96%
2 Ratings

Visual planning tools

N/A
0 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.2

HighQ

92%
2 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

HighQ

100%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Thomson Reuters

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Thomson Reuters

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Thomson Reuters

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HighQ

    Starting Price

    Editions & Modules

    HighQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Cisco

      No answers on this topic

      Thomson Reuters

      The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Thomson Reuters

      I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Thomson Reuters

      • Permits fairly simple administration by a single person for hundreds of Extranets
      • One shop stopping for reliable, secure document sharing and signing with external parties
      • Simple enough to use that internal and external users do not need training to take advantage of the product.
      Read full review

      Add comparison