What users are saying about
151 Ratings
2 Ratings
151 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 6 out of 100

Likelihood to Recommend

Citrix ShareFile

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Mike Narumiya | TrustRadius Reviewer

FileCloud

FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
FileCloud
Versioning
Citrix ShareFile
8.7
FileCloud
Video files
Citrix ShareFile
6.5
FileCloud
Audio files
Citrix ShareFile
5.9
FileCloud
Document collaboration
Citrix ShareFile
8.1
FileCloud
Access control
Citrix ShareFile
9.3
FileCloud
File search
Citrix ShareFile
8.9
FileCloud
Device sync
Citrix ShareFile
8.7
FileCloud

Cloud Storage Security & Administration

Citrix ShareFile
9.0
FileCloud
User and role management
Citrix ShareFile
8.9
FileCloud
File organization
Citrix ShareFile
9.1
FileCloud
Device management
Citrix ShareFile
9.0
FileCloud

Cloud Storage Platform

Citrix ShareFile
8.8
FileCloud
Performance
Citrix ShareFile
8.7
FileCloud
Reliability
Citrix ShareFile
9.0
FileCloud
Storage Reports
Citrix ShareFile
8.7
FileCloud

Enterprise Content Management

Citrix ShareFile
FileCloud
7.2
File sync, storage & archiving
Citrix ShareFile
FileCloud
8.0
Document management
Citrix ShareFile
FileCloud
8.0
Content search & retrieval
Citrix ShareFile
FileCloud
6.0
Enterprise content collaboration
Citrix ShareFile
FileCloud
7.0
Security, risk management & information governance
Citrix ShareFile
FileCloud
7.0

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

FileCloud

  • Access internal file server data from anywhere on the planet with an internet connection.
  • Send out emails with expiration dates, password links, and access control.
  • Ability to send out attachments that are over the email limits for downloading.
  • It integrates with NTFS and Active Directory.
  • Integration plugin for Outlook and Office applications.
Anonymous | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Anonymous | TrustRadius Reviewer

FileCloud

  • Updates need to be more apparent to FileCloud Drive
  • Uninstall/Reinstall was needed to fix most issues
  • Cost
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Usability

Citrix ShareFile

Citrix ShareFile 8.4
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.8
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

FileCloud

Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

FileCloud

  • Allowed us to share our files easily
  • Allowed us to manage our cloud shares as we saw fit
  • The need to uninstall/reinstall after every other update was a little time consuming
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

FileCloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FileCloud Editions & Modules

On-premise Edition
FileCloud$401
  1. per user
SaaS Edition
FileCloud Online$961
  1. per user
Additional Pricing Details
Self-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.9
FileCloud
6.0

Likelihood to Renew

Citrix ShareFile
10.0
FileCloud

Usability

Citrix ShareFile
8.4
FileCloud

Performance

Citrix ShareFile
9.0
FileCloud

Support Rating

Citrix ShareFile
8.8
FileCloud

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