What users are saying about
6 Ratings
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Score 8 out of 100
5 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Clarabridge

The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Brandon Johnson | TrustRadius Reviewer

Explore by Omniconvert

If you need some website personalization it can do the trick. If you have a website where you know where your users are coming from and you can improve their experience from some personalization it will help you convert them through your funnel.
If you are running a small site it may be overkill to a normal call to action. Couldn’t hurt to test though with their split testing.
Dustin Day | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Clarabridge
Explore by Omniconvert
8.3
Split URL testing
Clarabridge
Explore by Omniconvert
9.0
Multivariate testing
Clarabridge
Explore by Omniconvert
5.0
Visual / WYSIWYG editor
Clarabridge
Explore by Omniconvert
9.0
Experiment workflow and approval
Clarabridge
Explore by Omniconvert
10.0

Audience Segmentation & Targeting

Clarabridge
Explore by Omniconvert
9.0
Standard visitor segmentation
Clarabridge
Explore by Omniconvert
8.0
Website personalization
Clarabridge
Explore by Omniconvert
10.0

Pros

Clarabridge

  • Voice to text functionality is extremely accurate.
  • Alert system for trending topics is very helpful.
  • The natural language processor is easy to tune to brand specific nuances.
Gino Abbate III, MBA | TrustRadius Reviewer

Explore by Omniconvert

  • Amazing segmentation
  • Automation
  • Ease of use
Ulymar Rocha | TrustRadius Reviewer

Cons

Clarabridge

  • Not that they are not awesome but things could constantly improve on the NLP for sarcasm based comments ( I know it is a machine and this is hard but It is one of my only frustrations)
Brandon Johnson | TrustRadius Reviewer

Explore by Omniconvert

  • The learning curve could be easier.
  • Improve onboarding.
Dustin Day | TrustRadius Reviewer

Usability

Clarabridge

No score
No answers yet
No answers on this topic

Explore by Omniconvert

Explore by Omniconvert 3.6
Based on 1 answer
A little clunky gui
Ulymar Rocha | TrustRadius Reviewer

Support Rating

Clarabridge

No score
No answers yet
No answers on this topic

Explore by Omniconvert

Explore by Omniconvert 10.0
Based on 2 answers
They have been polite and good about updates.
Dustin Day | TrustRadius Reviewer

Alternatives Considered

Clarabridge

Clarabridge's support team is better than anyone else in the industry.
Gino Abbate III, MBA | TrustRadius Reviewer

Explore by Omniconvert

Unless has an easier learning curve but they have different features. Their personalization is similar though.
Dustin Day | TrustRadius Reviewer

Return on Investment

Clarabridge

  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Brandon Johnson | TrustRadius Reviewer

Explore by Omniconvert

  • Better customer service
Ulymar Rocha | TrustRadius Reviewer

Screenshots

Clarabridge

Pricing Details

Clarabridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clarabridge Editions & Modules

Additional Pricing Details

Explore by Omniconvert

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Explore by Omniconvert Editions & Modules

Edition
50 000 tested views$1671
700 000 tested views$12081
5 000 000 tested views$46581
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clarabridge
10.0
Explore by Omniconvert
10.0

Usability

Clarabridge
Explore by Omniconvert
3.6

Support Rating

Clarabridge
Explore by Omniconvert
10.0

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