Clearswift SECURE Email Gateway (SEG) vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clearswift SECURE Email Gateway (SEG)
Score 7.1 out of 10
N/A
UK headquartered multi-national company Clearswift is the developer of the SECURE Email Gateway (SEG) as a messaging security platform. Clearswift was acquired by HelpSystems in late 2019, and is now a HelpSystems brand.N/A
Trend Micro Smart Protection Suite, with XGen
Score 10.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Top Pros

No answers on this topic

Top Cons
Features
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Clearswift SECURE Email Gateway (SEG)
8.2
1 Ratings
3% below category average
Trend Micro Smart Protection Suite, with XGen
-
Ratings
Anti-malware9.01 Ratings00 Ratings
Customizability9.01 Ratings00 Ratings
Data Loss Protection9.01 Ratings00 Ratings
Threat Detection7.01 Ratings00 Ratings
Management Tools7.01 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Clearswift SECURE Email Gateway (SEG)
-
Ratings
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
14% above category average
Anti-Exploit Technology00 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)00 Ratings10.08 Ratings
Centralized Management00 Ratings10.09 Ratings
Hybrid Deployment Support00 Ratings8.07 Ratings
Infection Remediation00 Ratings10.08 Ratings
Vulnerability Management00 Ratings10.09 Ratings
Malware Detection00 Ratings10.09 Ratings
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User Ratings
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
8.0
(1 ratings)
10.0
(9 ratings)
Support Rating
-
(0 ratings)
8.7
(8 ratings)
User Testimonials
Clearswift SECURE Email Gateway (SEG)Trend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
Fortra
The CS SEG appliances are running as virtual appliances by now. They do need not much power in the ESX environment. I recommend to use at least two peers running in a cluster. The cluster feature is working very well. The CS SEG can process a huge number of emails in a very short time frame.
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Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
Fortra
  • CS SEG is fast in email processing
  • Managing the quarantine is easy
  • Display of the reasons why an email has been processed this is very detailed
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Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
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Cons
Fortra
  • Improvement is needed in the area of AV/Antispam update processing (internally)
  • Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
  • Clearswift has recently changed the support provider. Now there are no german supporters anymore.
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Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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Support Rating
Fortra
No answers on this topic
Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
Fortra
The Clearswift Secure Email Gateway (CS SEG) has very low license costs. A two peer cluster is enough to run a complete emailing gateway environment. Compared to the Proofpoint PPS the CS SEG does not need a management appliance. The CS SEG peers can manage the quarantine by themselves. This is easy to use and quite fast.
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Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
Fortra
  • Since this CS SEG environment is operated for a customer, I cannot answer this question
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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